Miles Lowry Email and Phone Number

• Successfully managed three student painting crews simultaneously, ensuring client satisfaction through high-quality work• Designed and executed three highly targeted digital marketing campaigns through Facebook ads• Engaged current clients and potential leads in a continuous sales process resulting in additional revenue from on-site add-ons and secondary projects.• Conducted online interviews for student painter positions assessing skill sets, personality/culture fit, and ultimately making hiring decisions to staff three crews.

• Conducted market and demographic research to create a brand optimization pitch deck for an international hotel management and consultancy firm.• Developed professional website copy for the hotel management and consultancy firm according to brand optimization guidelines and ongoing discussion with the client. • Developed moderator script for a panel discussion on energy grid connectivity and renewable energy for the Association of Southeast Asian Nations, hosted by the Cambodian Government

• Managed design and delivery of the company’s weekly newsletter, curating engaging and relevant stories• Designed two issues of the “Datarisk Magazine” and accompanying social media posts from scratch using Canva and Gen AI• Created promotional digital media kits for multiple brands associated with the company• Contributed to the development of open-source cybersecurity courses and informational content

As a Seasonal Line Cook, my primary job is to deliver consistently delicious meals to pub patrons during lunch and dinner rushes alongside other seasonal and full-time coworkers. Additional responsibilities include recipe development, inventory tracking/management, and training new employees. • Cooked meals for 350+ customers per day in a high-intensity environment by working as a cohesive team to ensure our customer's satisfaction.• Applied previous kitchen experience by introducing new practices, such as encouraging positive/upbeat music in the kitchen, that saved time and increased team morale, resulting in a leadership role.• Performed inventory counts each night at closing to assess purchasing trends on different nights of the week and manage inventory, tracking items to be ordered in the process.• Developed and tested new recipes for daily specials, selecting a new daily special for the menu each day before opening. Also contributed thoughts to recipe development for monthly specials.

As a Community Relations and Events Assistant, my primary responsibility was to support event preparation and execution by instruction from supervisors and completing self-directed projects. Additional responsibilities included email management, event inventory management, content development, and data entry. • Drafted and sent 15+ marketing emails using Mailchimp to promote high-profile events and special events, resulting in a 25% increase in ticket purchases based on registration form responses.• Redesigned volunteer management and onboarding process for convocation, the largest recurring event organized by this team, by leveraging unused tools and communication channels, resulting in 40% more first-month signups and 150 new volunteers.• Using clips gathered from previous convocation ceremonies, created a volunteer training video in Adobe Premiere Pro to give volunteers a comprehensive overview of the event, and save time previously used to train volunteers in person.• Supported logistics and provided VIP-level customer service for 3 high-profile events, ensuring smooth day-of execution and positive feedback from 300+ guests.• Managed 5 event-related email inboxes and provided accurate and timely information to students, staff, faculty, and external guests.

As a General Laborer, my primary responsibility was providing support and taking direction from my superior to provide consistent and reliable work for our clients. Additional responsibilities included packing the van with necessary materials for the day, maintaining client relationships, and performing small technical tasks, such as installing PVC pipes to pool filters.• Collaborated with my partner to open, clean, and maintain our clients’ pools, with an emphasis on consistency, to build and maintain relationships with new and returning clients.• Engaged with clients on job sites to deliver excellent customer service and understand their unique needs for each job.• Learned the basic techniques used for pool maintenance and installation such as PVC pipe installation, pool liner installation, and pool filter cleaning.

As a Part-Time Line Cook, my primary responsibility was delivering consistently delicious meals to dine-in and takeout customers. Additional responsibilities included inventory management and restocking, training new employees, and cleaning large industrial kitchen appliances.• Prepared meals for 500+ customers per night by working with urgency and efficiency to deliver high-quality, timely service.• Trained new employees during dinner rushes by multitasking multiple roles, encouraging a fast-paced work ethic in the process.• Encouraged positive communication with coworkers and guests to boost morale and increase productivity in a high-stress work environment.