Miles Millward Email & Phone Number

United Kingdom

Gloucestershire, England, United Kingdom

Having worked over the last two years exclusively focused on helping over 100 businesses review, manage, automate and improve their incentive landscape, I am now responsible for the full onboarding cycle from interested party to happy customer.My main responsibility is to support businesses on their digital transformation journey - something I have been directly involved in over 5 years with great success across a wide variety of organisations, from local family-owned businesses to global publicly traded multinationals.

Stratford-Upon-Avon, England, United Kingdom

Building on the responsibilities within my role as a Solutions Consultant with a particular focus on:- Working with large scale, global enterprises with complex system architecture and needs- Engineering bespoke support frameworks for unique use cases- Working cross-departmentally to ensure customer needs are met and the overall platform improves- Support in the development of less experienced team members

Stratford-Upon-Avon, England, United Kingdom

Enable is the industry-leading rebate and special pricing management platform that allows for deep collaboration between trading partners. We exist to enable trusted trading relationships throughout the supply chain in order to serve customers better together. This naturally leads to maximizing the performance of your B2B deals while improving financial transparency and operational efficiency. As a Solutions Consultant, my role & responsibilities include:- Understanding & unpacking complex technical requirements- Demonstrating how Enable can solve for requirements through tailored Demonstrations- Exploring integration needs for information flowing both in and out of Enable- Working collaboratively with organisations to build tailored business cases - Collaborating cross-departmentally to improve the platform based on prospect/customer feedback- Ensuring a smooth transfer from pre to post sale through comprehensive technical handover

Cheltenham, England, United Kingdom

- Drove a cultural shift from transactional sales to consultative, value-based selling, resulting in a record-breaking individual revenue contribution exceeding £1.5 million and the highest ever monthly, quarterly and annual revenue in company history.- Successfully negotiated and closed enterprise clients, building relationships across all organizational levels, from Product Owners to CTOs, and ensuring a holistic understanding of their needs and challenges.- Played a pivotal role in developing and launching the new GA analytics product "Convert," contributing to product success and enhancing client engagement through effective internal training.- Led onboarding and mentoring for new starters, fostering a supportive team environment that reduced turnover and improved overall team performance.This was a natural progression from my previous role, now focusing on supporting large, often global enterprises with complex digital estates. My role is to help clients and partners accelerate their digital transformation and/or process improvement journey while ensuring that the user experience remains flawless and operating efficiency across the entire SDLC is maximized.This is done by supporting QA process improvement and starts with an initial consultation period in which a maturity stage is determined. Following this, we work to understand the desired state, the tangible business benefits of this improvement and identify where the internal team can improve vs where we can support through: - QA Consultancy- QA Test Delivery- QA Test Execution. My role includes supporting enterprises with:- Complex digital transformations- Providing business process and QA support for software development methodology progression (i.e. Waterfall to Agile / Agile to DevOps)- Supporting CI/CD from a QA perspective- Full system migrations- Replatforming- Improving BAU processes through team augmentation

Cheltenham, Gloucestershire

Working with businesses from start up to global enterprises, my role is to get to know you, understand your strategic objectives around your digital platforms - both internal and externally facing while working to uncover and understand the challenges you face along the way. The results of this understanding allows us to work together to improve internal processes, implement new ways of working and provide support around these improvements however necessary from an independent, QA driven perspective.Historically we have been test execution focused - carrying out testing at huge scale (e.g. +150 professional software testers testing on over 300 different device, browser & operating system combinations for an accumulated 90 working days' testing - all delivered in 72 hours) first then identifying the right approach later; whereas we are now "consultancy first" - ensuring we do the right testing at the right time for the right reasons. In this role, I work closely with an incredibly talented team with decades of experience in test strategy, planning, management and execution. Together we work to ensure that your vision can be implemented seamlessly.

South London, Surrey, Hampshire, Kent & Sussex

As a "Combo" I was responsible for the sale of new equipment, as well as the sale of servicing for existing Rite-Hite and competitive equipment in my territory. After spending over 3 months training at corporate headquarters in in Milwaukee, USA, I am not only considered a product expert, but I am also trained in ensuring the products are applied correctly every time.Rite-Hite is a world-wide leader in the development, manufacture, and sale of loading dock safety systems, industrial door solutions and in-plant products. All of our products are designed for maximum safety, productivity, efficiency and reduced energy costs at your facility. After inventing the vehicle restraint industry, Rite-Hite has continued to lead the market in all areas in which it enters.Rite-Hite's complete product line includes vehicle restraints, hydraulic dock levellers, loading dock seals and shelters, high speed doors, cooler/freezer doors, traffic/impact doors, safety barrier systems, light communication systems, industrial HVLS fans and a complete line of aftermarket parts, accessories, and service. I also took the role of UK Marketing Manager for the final 6 months of my time at Rite-Hite UK, being in charge of all UK specific marketing activity for both digital and print media. This involved search optimisation, increasing digital exposure, social media marketing, designing banners ads for publication and writing articles for publication.

Stonehouse

(Formerly Redler) - Designed and delivered engineering solutions while mentoring a junior apprentice, fostering a culture of knowledge sharing and professional growth that contributed to a highly skilled engineering team.- Implemented meticulous document versioning processes in compliance with ISO9001 standards, enhancing operational efficiency and ensuring quality control throughout the project lifecycle.- Represented employee interests on the Redundancy Committee, successfully negotiating terms that exceeded expectations and demonstrating my commitment to team welfare and organizational integrity.

Stroud

(Redler at the time) Learning all fundamental knowledge - both theoretical and practical - I had a very varied apprenticeship. I went on to gain experience in all business fields before specialising in Aftermarket Engineering and Design Engineering. I also travelled up to Doncaster where I lived for over a year to get further experience in a Pneumatic Engineering environment.