Miles Murray Email & Phone Number

Greater New Orleans Area

I provide outstanding services to oversee a range of tasks, such as observing and anticipating market patterns, adapting plans, and guiding teams to reach business goals using my exceptional abilities in communication, technology, business, and finance. I supervise the prompt completion of program goals to aid in achieving company objectives. I am responsible for managing OSP engineering, construction, and upkeep operations in AR, LA, MS, and TN. I work closely with the business expansion, government relations, and legal departments to synchronize with local laws and long-term business plans.My signature achievements were the following: Managed overall aspects of program budget planning and expenditures, with an annual budget of less than $50M. Ensured compliance with contractual service level agreements by managing vendors. Steered top-notch organizational teams in developing formal project close-out procedures. Spearheaded the development of a process/system for efficient customer service delivery.

New Orleans

Greater New Orleans Area

While serving as Project Manager, I coordinated smooth teamwork between the engineering and construction teams to fulfill the goals of completing tasks. I pinpointed and aided in obtaining access to right-of-way, franchise agreements, and permits to enhance the efficiency of the project. I guided teams from different departments in allocating resources to meet each project milestone.Some of my key accomplishments associated with this job role include: Achieved on-time and within-budget delivery of high-quality products through skilled project management, risk assessment, and quality assurance. Developed and adhered to project schedule in accordance with contractual obligations. Maintained accountability for managing project budgets while ensuring fiscal responsibility and cost-effectiveness. Planned, executed, monitored, and controlled IT infrastructure projects, encompassing ISP and OSP domains. Oversaw equipment record management for 42 sites across Louisiana and Mississippi to facilitate smooth recapitalization initiatives. Directed overall telecommunications and electronic projects functions throughout Louisiana and Mississippi, ensuring comprehensive project delivery.

Greater New Orleans Area

IT manager: system support administrator , maintenance manger, project manager, and personnel manager.

Greater New Orleans Area

I oversaw the coordination of logistics and maintenance tasks necessary to support 32 File App servers and 24 PBX/V-Mail systems. Additionally, I managed all IT response and support services for 2K end users, 2,300 network devices, and 9 autonomous sites. As part of my role, I supervised the maintenance operations for a total of 3K+ electronic assets, while also managing approximately 30K maintenance hours each year. Another key responsibility was ensuring the functionality and long-term viability of both data and voice circuits.My major contributions include: Administered team of 31 technicians in prioritizing, planning, and executing daily operations. Ensured physical security for 2,300+ network devices across 42 locations. Enhanced cybersecurity across 2,300 data devices by implementing configuration management protocols. Developed and deployed Business Continuity Plans and data recovery strategies. Supervised overall aspects of inventory and assets valued at $2.5M+.

Multiple Locations

Following are my day-to-day duties in the job position:My responsibility was to set up, determine issues with, and maintain telecommunications, network, and data equipment. I assisted with technical issues as a help desk support technician for both software programs and hardware. I performed premise distribution cabling, and also devised and established PBX systems.The following were my key contributions: Designed and implemented specialized circuits to meet unique business requirements. Administered server and network operations to ensure optimal performance and security.

Masters Of Business Administration

Master Of Business Administration (M.B.A.), Bussiness Adminstration

Master Of Science - Ms, Information Technology

Project Management Professional, Project Management, 3.5

Bachelor Of Science - Bs, Information Technology Mgmt W/ Minor In Business