Miles Platt Email & Phone Number

NATIONAL SALES MANAGER. MOVING TO THE UK ON THE 1ST AUGUST 2023 TO BRIGHTON.

Key Responsibilities:• Sales Management• Sales Training• Marketing & Promotions• Financial Analysis & Control• Customer serviceTrade shows .B2B development.Achievements:• Increased Sales force from 5 salesmen to 17 salesmen over a yr period.• Increased sales by introducing new products into the company. A growth of 33% was achieved.• Grew sales over the year term at am average rate of 29% growth.

South Africa

Sales Management• Managed, trained and motivated a sales force of 5 salesmen, also operated with 3 cash vans.• Planned all routes for the salesmen to enhance their area sales. • Identify gaps in the region and implementing plans to close gaps in conjunction with GM.• Set\monthly targets and monitored sales daily and weekly in sales feedback meetings.• Did trade visits and building relationships with our customers.• Reported to the owner on a weekly basis on sales activities and trade movements.Marketing & Promotions• Promote all products throughout the company range.• Did instore sales promotions in conjunction with Unilever promos.• Sold all branded products to all low-end stores and traders.• Promoted all sales leaflets and made sure the distribution of them to all our customers.• Maintained a high standard of merchandising through the regions of our products.Staff Training• Trained staff in merchandising and store standards• Trained staff in human resources to deal with lower-end staff at a store level• Trained and developed staff in sales.• Trained staff on in-house systems in the warehouse.Financial Control• Monitored all reps’ expenses for the company on vehicles and trade visits. Company credit cards etc.• Monitored sales performance on sales reports from the system and acted on low Gps.• Ensure all payments were made• Monitored all-cash sales.Customer Service• Did trade visit on a regular basis to ensure standards and customer service levels were maintained by the sales force in the trade.• Built personal relationship with my customers and senior corporate accounts managers.• Build relationships with key account customers.Achievements:• Increased turnover from 500k to 2million ZAR.

South Africa

Regional Management• Running the branch and responsible for the whole Natal region.• Managing of the region as well as building sound relationships with new clients.• Oversaw two area managers and a total of 250 guards including one office administrator, one receptionist and two sales staff reporting to me.• Tasked to grow the turnover from a business that was breaking even to a profitable business.Sales Management• Set sales target for my 2 sales reps.• Prompted the company and assist the sales reps with all closing of the deals.• Tasked to grow the turnover from a business that was breaking even to a profitable business.• Held weekly meetings with sales staff and managers.• Attend national meeting in JHB and reported to the GM.Security Officer Training• Ensured that all security personnel was trained according to PSIRA regulation.• Vetted all guards ensuring they were trained and certificated in all grades.• Trained all control room staff and monitored progress on customers.• Introduced a full-fledged dog unit into the branch and trained all dog handlers.Financial Control• Controlled all day to day running expenses for the branch.• Successfully implemented a system to keep expenses of the branch to the minimum.• Ensure payroll was processed by the admin manager on a monthly and weekly basis. Customer Service• Provided personal customer service to each of our clients to retain contracts. • Provided monthly reports of their sites and guarding activities to maintain the standard they required. Achievements:• Grew the business from 130 guards to 250 guards. over the period.• Turnover grew from 130k to 450k ZAR per month.

South Africa

Regional Management• Ensure the successful operation of all branches within Durban (5 stores)• Conducted all disciplinary hearings within the group. • Ensure that security was in all stores and was in place that the shrinkage was kept to a minimum.• Ensured that company standards and policies were upheld and adhered to.• Opened all new stores.• Negotiated with suppliers for best deals in conjunction with the group buyer.• Set up quarterly stock takes for all branches.• Implement new franchise plans for new buyers.• Managed the quarterly stock takes.Merchandising• Managed and maintained high merchandising standards.• Ensured that all products were merchandised to company categories.• Planned displays and layouts for new stores.Staff Training• Trained staff on company standards, products and customer relations.• Updated staff on new medical aid schemes that were being introduced.• Trained pharmacy managers and staff on how to deal with store staff hearings.Financial Controls• Monitored shrinkage levels and turnover along with Profit and Loss statements on a monthly basis. • Ensure cash ups were done by stores daily.• Sent audits teams to audit stores /on a quarterly basis.Customer Service• Ensured that staff maintained a high standard of customer service.• Promoted community wellbeing through promotional activities.• Encouraged pharmacists to maintain good pharmaceutical ethics.

South Africa