Inlet is the leading platform for rental automation, empowering businesses to deliver exceptional self-service customer journeys. By seamlessly integrating with any lock system and your choice of software, Inlet streamlines operations in hospitality, property management, and other access-based businesses. This unified approach automates booking, payments, communication, and access, creating a seamless digital experience that empowers customers to manage their rentals independently.

The Digital Creative Agency Specializing in Film, Animation and Technical Solutions

As Team Manager my primary duties revolve around the team members in Romania and Norway, and their deliveries.• Responsible for the enhancement and maintenance of the Business Intelligence and Reporting suite of Visma's products, requiring in-depth understanding of Visma's commercial and technical objectives, as well as long and short term strategies and visions.• Run the daily operations ensuring product, assets and service deliveries are in accordance with plans and personnel… Show more As Team Manager my primary duties revolve around the team members in Romania and Norway, and their deliveries.• Responsible for the enhancement and maintenance of the Business Intelligence and Reporting suite of Visma's products, requiring in-depth understanding of Visma's commercial and technical objectives, as well as long and short term strategies and visions.• Run the daily operations ensuring product, assets and service deliveries are in accordance with plans and personnel handling. This includes facilitating discussions related to project requirements, strategic roadmap preparation and presentation, stakeholder communication, prioritizing agile backlogs and decisions to maximize both company and team's success.Some of the main duties I have when it comes to team management are:• Staff recruitment, training, reviews in accordance with existing Visma values and policies. The goal being to hire great people. • Actively contributing to continuously improving processes within Agile and Lean methodologies.• Gathering user data through analytics, interviews and customer feedback to understand our users and build a better product based on data and UX.• Maintain and develop technology preparedness in the team by investigating and implementing decided tools and methods. • Formulate team OKR’s supporting company objectives, as well as guide individual team members in defining and achieving their own. • Follow given procedures for the yearly salary adjustment.• Make sure income and cost level in the team is as described in the budget.• Arrange and facilitate team retreats to plan and share information supporting strategy, run Hackathons and build teams that people love to work in. • Being responsible for quality work in the team and working according to Visma's values.Tools:• Launchdarkly• MongoDb• MS Azure• Application Insights• Google Productivity Tools• Jira / Confluence• Slack Show less

Build and lead a high performing, cross-functional virtual team of Product, Support andImplementation Specialists across the Nordic Region (Finland, Norway, Sweden and Denmark).This team supports our largest and most complex customer base, providing over 50% of theregional revenue.• Formulate, promote and implement organizational structure and processes, as well as the use ofstandards and common methodologies. Determine and implement changes as necessary.• Coordinate… Show more Build and lead a high performing, cross-functional virtual team of Product, Support andImplementation Specialists across the Nordic Region (Finland, Norway, Sweden and Denmark).This team supports our largest and most complex customer base, providing over 50% of theregional revenue.• Formulate, promote and implement organizational structure and processes, as well as the use ofstandards and common methodologies. Determine and implement changes as necessary.• Coordinate with subordinate heads of various departments, such as Country and SupportManagers, to ensure business policy, requirements and goals are being executed, and customersserved.• Provide leadership and team oversight relating to the organization's operational processes,projects and deliveries to meet both internal and customer expectations• Develop and participate in staff development and performance management initiatives.• Plan and execute corrective actions when deliveries do not meet customer expectations.•Communicate effectively with both business and technology team members, providing clear andconstructive feedback.• Coaching, mentoring and holding accountable many parts of the business: customer service,development projects and deliveries in general including both local and Nordic resources. Show less

Ownership of all activities on behalf of Micros, ensuring a seamless single point of contact for thecustomers.* Ensure quality services are delivered and performed to the agreed customer SLA, and that theycontinue to support the customers business needs*Transform and grow the business by proactively recommending new services and/or changes toexisting services which could benefit the customer in achieving their business objectives.*Manage relationships, expectations and… Show more Ownership of all activities on behalf of Micros, ensuring a seamless single point of contact for thecustomers.* Ensure quality services are delivered and performed to the agreed customer SLA, and that theycontinue to support the customers business needs*Transform and grow the business by proactively recommending new services and/or changes toexisting services which could benefit the customer in achieving their business objectives.*Manage relationships, expectations and deliveries with third party suppliers.*Coordinate internal teams to scope, plan and complete development projects on-time, withinbudget and to customer specifications.*Participate in tactical level meetings with strategic customers to plan future releases, developmentprojects, contract discussions.*Provide professional advice and support throughout customer organizations in relation to thesupport and development of business critical applications.Installation and support specialist at Micros Fidelio Norway Show less

Planning & configuration of routers and switches for local & remote access, including Symbol PDA,wireless access points.*Conduct End-User staff and/or management training.Modification of SQL databases with related reports and documentation.*Provide customer support over the telephone and record cases in Clarify.*Collaborate with 3rd party vendors to implement joint solutions.