Miles Bennett Email & Phone Number

Michigan, United States

Michigan, United States

- Double engagement participation and improved multiple scores at multiple locations as a talent consultant- Created and managed talent strategy for multiple HR initiatives for regional initiatives - Designed and deployed multiple custom HR workshops for talent gaps

Kalamazoo, Michigan, United States

- Asked to cover for our Regional HR Business Partner during our organizational change initiative. - Client group over 3K associates. - Primary support for our VPs and executive leadership at multiple locations.- Second time, also covered while an associate was on maternity leave.

Kalamazoo, Michigan Area

Developed and designed the class with a hybrid approach to Martial Arts using Online Learning Platforms, Word, and PowerPoint. Promoted mutual respect, understanding, and cooperation by tailoring instruction to people from a variety of backgrounds and learning styles. Received the highest possible student evaluation scores for over 10 different semesters.

Kalamazoo, Michigan, United States

Utilized the ADDIE process to develop a new software trainingprogram for site operators to improve speed to productivity for newand existing hires.Created Training Strategy and Training Plan to launch site wide training program. Managed a project to launch the training program for site operatorsacross multiple areas.Provided training on design theory and best practices to businessanalysts to improve consistency and user experience for factorysoftware design.

Schaumburg, Illinois, United States

Provided guidance on the application of policies and procedures regarding critical employee issues to senior leadership.Provided guidance on the development and application of their employee handbook in order to minimize risk and enhance employee engagement.

Grand Rapids, Michigan, United States

Led a global project team to select and onboard a new global recognition platform and created the utilization strategy.Co-led a global project team charged with creating global professional competencies for the business.Created a global HR development program, which included workshops, study materials, discussion groups, and learnings-in-action for multiple roles in HR.Managed the global HR recognition program and improved the nomination process utilizing SharePoint, Teams and Forms.Facilitated a global HR leadership strategy session for our annual budgeting and planning process.Created a global HR onboarding module to standardize our incoming HR experience.

Led my workstream for the cross functional global implementation projects for Workday Prism and People Analytics.Created Reporting user training program to upskill managers and support our global reporting program.Partnered with Global Data Governance to create a data dictionary, reporting authorization process, a standard report catalog, and report standardization process.Created a pathway for Reporting demand planning to integrate to the department PMO to allow us to meet global demand more effectively.Kicked off MDI exercises, st

Kalamazoo, Michigan Area

Elected two times as president of the Corporate Events Committee and elected Secretary for the LGBTQA+ ERG.Created and defined the HR service catalog, SLAs, and KPIs for each process, then integrated the multiple data streams into PowerBI, and created a data upload and distribution process to share information with stakeholders.Revised and implemented Lean training program to over 40% of HR Operations.Created a Lean Champions program to foster buy-in and promote continuous growth across the department.Led a process improvement project with our preboarding team using the PDCA format to reduce 10+ hours of reporting work per week while increasing the quality of the reports utilized.Identified and began implementing a CI project with our payroll team to eliminate up to 80% of reporting wastes associated with reporting.

United States

Served as the reporting point person for TA and the HRLT.Reduced key report upload time by over 80% by re-engineering the process to eliminate wastes.Selected by Senior Leadership to lead the global reporting conversion efforts for my workstream.Redesigned testing script process to leverage automation and report schedule to reduce QA Testing times.

Kalamazoo, Michigan Area

Managed the project work for two different teams; Customer Service Specialists and Systems Analysts.Led software functionality and enhancement projects with high-volume of requests, overseeing timelines, milestones, and metrics to deliver on schedule and on budget, and improve the customer’s experience with the software.Selected by senior leadership to oversee the company’s top two accounts, successfully managing expectations and delivering solutions to software issues, resulting in improved customer satisfaction scores.Acted as a system software super user and train incoming users. Leveraged a proficiency in Excel to accurately analyze detailed health records, maintaining strict confidentiality and adhering to government regulations.

Kalamazoo, Mi

• Managed multiple competing projects with a high volume of requests through to completion with minimal supervision under deadlines and within different budgets.• Analyzed detailed health records that required strict confidentiality, accuracy, and detail using ad hoc and formal reports. • Developed and maintained relationships with customers by providing exceptional customer service. • Acted as a super user for all system software, trained incoming users, and problem-solved software issues.

Kalamazoo, Michigan Area

Recruited and managed 3 research teams to collect data at 18 locations across the state of Michigan.Created and designed the research organization structure, roles, and responsibilities for the project, such as supervisors, team leads, and data collectors.Led a large-scale traffic and pedestrian research project with the goal of manipulating driver performance to change driver interaction with pedestrians and that resulted in improved safety.Partnered with stakeholders to translate project objectives into goals, plans, and tactics, and facilitated the on time and on budget completion of the project.

Kalamazoo, Michigan Area

Recruited and supervised a team of graduate students to implement safety projects across each of the different dining units and reduced the OSHA reportable injuries across multiple consecutive years.Secured funding to expand the program and created a brand new practicum option for graduate students.Led investigations into the root causes of injuries at the university’s Dining Services department and developed uniquely tailored solutions for each dining unit.Utilized Excel and MiniTab to analyze injury data, surve

Battle Creek, Mi

• Performed data analysis on multiple department measures and developed organization wide reports that were used to redesign company processes and procedures. • Developed talent management systems that increased employee performance, reduced employee complaints, and reduced organizational cost. • Performed executive coaching to executive team on how to better manage performance, how to resolve employee performance issues, and how to increase employee engagement. • Developed and delivered employee training programs to improve employee performance along key measures.

Battle Creek, Mi

• Performed a job analysis of multiple positions for Human Resources that were used to create current worker expectations and job postings. • Redesigned and lead the Root Cause Analysis process by analyzing data, performing investigations, interviewing staff and customers, writing reports, and documenting session activities.• Developed a process to reduce the number of cases received using a multiple tiered approach, developed a system to manage all incoming and completed reports, and compiled information from a variety of sources into one.

Battle Creek, Mi

• Created an organizational performance scorecard that was rolled out across an entire organization, linked with employee recognition and reward that resulted in multiple dimensions of performance improvement.

Kalamazoo, Michigan Area

• Collected data, interpret this data, and present it in a meaningful way to the director of Dining Services. • Conducted site reviews, root cause analysis, statistical analysis, and give presentations to managers and staff.• Created and lead trainings and workshops on safety procedures for the Behavior Safety Process.• Improve and maintain the Behavior Safety Observation Process. • Manage multiple interventions across several different locations.

Kalamazoo, Michigan Area

Doctor'S Degree, Industrial And Organizational Psychology, Summa Cum Laude

Master'S Degree, Industrial And Organizational Psychology, Summa Cum Laude

Bachelor Of Science - Bs, Psychology, Magna Cum Laude