Relationship Banker Ii
Birmingham, Alabama, Us
• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions solutions.• Achieves required levels of outbound phone calls using generated customer and prospect lead lists and prior customer conversations.• Educates and advises customers on Regions Consumer and Business products and services, including all loan and deposit types.• Consumer lending: personal loans, automotive loans, mortgage referrals, deposit secured lines and loans, credit cards, home equity loans and lines, credit lines.• Generate over $100,000 in loan volume per quarter and 30 to 40 new member accounts per quarter.• Analyze and review consumer credit history for presentation of best credit products.• Provides a consistent optimal customer experience, including handling customer’s transactional needs. This may include sharing responsibility for greeting customers and processing basic transactions to ensure customers bank when, where, and how they want.• Refers customers to an internal team of experts when complex financial goals and needs are recognized: Merchant Services, Financial Advisors, Treasury Management, and Private Wealth. • Administrative duties: conduct phone call sessions, adhere to bank policies and procedures, coordinate paper and electronic mail services involving legal documents, complete sales and expenses reports, keep track of meetings with bank employees, current customers, and prospective customers.