Miles Mcdaniel Email & Phone Number

Administration of Red Hat Enterprise Linux (RHEL) servers, including maintenance, troubleshooting, and security / compliance remediation.Creation / provisioning of virtual servers.Aiding other departments, including change requests, repair / recovery, and software installation / removal.Creation, refinement, and maintenance of automation, using Unix shell scripting and IBM BigFix, in the performance of the above duties, to improve reliability and repeatability, and increase the speed of completion.

Dallas/Fort Worth Area

Administration of Red Hat Enterprise Linux (RHEL) servers, including maintenance, troubleshooting, and security / compliance remediation.Creation / provisioning of virtual servers.Aiding other departments, including change requests, repair / recovery, and software installation / removal.Creation, refinement, and maintenance of automation, using Unix shell scripting and IBM BigFix, in the performance of the above duties, to improve reliability and repeatability, and increase the speed of completion.

Dallas/Fort Worth Area

Administration of Red Hat Enterprise Linux (RHEL) servers, from creation, through maintenance, troubleshooting, patching and upgrades, and decommissioning.Tier 2 / Escalation duties, handling more difficult situations that exceeded the skills or availability of our Tier 1 Engineers, including on-call and weekend duties.Interfaced with governmental auditors and security teams to generate on-demand reports, ensure compliance, and remediate findings.Creation and maintenance of automation programs, to aid in the above duties.

Dallas/Fort Worth Area

Administration of Red Hat Enterprise Linux (RHEL) servers, from creation, through maintenance, troubleshooting, patching and upgrades, and decommissioning.Tier 2 / Escalation duties, handling more difficult situations that exceeded the skills or availability of our Tier 1 Engineers, including on-call and weekend duties.Interfaced with governmental auditors and security teams to generate on-demand reports, ensure compliance, and remediate findings.Generated numerous programs and scripts to automate tasks, to improve response time, and reduce team member hours required. One such program was for generation of a report that took multiple days, once per month, when done manually. With the automation, the report was instead made available weekly, or on-demand, completed in about 40 minutes.

Dallas/Fort Worth Area

Unix AdministraComputer systems administration of CentOS servers, with some limited Windows administration, including virtual machines on ProxMox and VMWare platforms.Creation, maintenance, repair, and troubleshooting of Pacemaker High-Availability Clusters.Development of custom CentOS builds for customers, which included in-house developed software, Perl programming, and shell scripting.Interfacing with Network and Systems Engineers, for troubleshooting and repair of both internal and external incidents, as well as build-out of new services and locations.tor / Infrastructure Engineer in a fast-paced, growing company.

Dallas/Fort Worth Area

Maintenance, administration, and troubleshooting of application and systems monitoring software, in a "National Critical Infrastructure"-designated environment.Computer systems administration, on Solaris, Linux, and Windows servers, including application, and computer systems troubleshooting, including Perl programming and shell scripting.Server and application monitoring via Quest Big Brother and BMC Patrol, including installation, maintenance, and troubleshooting. Assisted in transition of monitoring to HP Operations Manager.Coordination between internal customers, SMEs, application owners, and vendors, to ensure optimal monitoring and satisfaction of the customers, including on-call and off-hours coverage as needed.

Dallas/Fort Worth Area

Completed contract as NOC technician, monitoring mail, web, and news infrastructure. Responsible for regular maintenance and repair of servers, investigation and resolution of escalated trouble tickets, and coordination of internal groups and external vendors for further resolution of issues.

Dallas/Fort Worth Area

Configuration and maintenance of customer-available services, including mail, web, and news servers, for an internet service provider. Also performed duties as postmaster / network abuse specialist, tracking and dealing with "Spam" and other misuses of the system.