- Providing technical support and maintenance for PCs, 3D printers, and laser cutters.- Assisting students and faculty in troubleshooting hardware and software issues.- Ensuring safe and efficient operation of lab equipment under the supervision of Bill Miller.

A volunteer opportunity where I can assist in aspiring the next generation of future CS professionals! More details to come!

More to come!

As a Software Engineering Intern at Johnson Controls, I contribute to the Connected Chillers project, leveraging cutting-edge technologies to enhance smart building solutions. My responsibilities include:• Developing and maintaining software applications using Python and C++, ensuring robust and efficient code.• Utilizing Pelion APIs to integrate and manage IoT devices, enhancing the connectivity and functionality of our smart solutions.• Using Grafana for monitoring and visualizing system performance, creating detailed dashboards to support data-driven decision-making.• Working within the Ubuntu environment to manage development tasks and system configurations.• Collaborating with team members using GitHub for version control, facilitating seamless code integration and collaboration.• Implementing containerization with Docker to streamline deployment processes and ensure consistency across development environments.• Using VirtualBox for creating and managing virtual machines, enhancing testing and development workflows.• Actively participating in team meetings and contributing to project planning and problem-solving discussions, ensuring alignment with project goals and timelines.This experience allows me to develop a deep understanding of IoT solutions in the HVAC industry and enhance my skills in software development, system integration, and collaborative project management.For more information about the Connected Chillers project, visit Johnson Controls Connected Chillers page linked below!

As a passionate Mediacaster for the Golden State Warriors, I captivate and energize NBA enthusiasts by delivering dynamic and interactive content. My role revolves around creating an immersive experience for fans, combining insightful game analysis with real-time engagement. Here’s how I bring the excitement of Warriors basketball to life:Key Responsibilities:Live Game Commentary: I provide real-time, play-by-play commentary and in-depth analysis during Golden State Warriors games, blending my enthusiasm and knowledge to keep fans informed and entertained.Fan Interaction and Polling: Through interactive polls and questions, I engage with the Warriors community, gathering their opinions and fostering a sense of camaraderie among fans.League-Wide Insights: I stay current on trends, stats, and news across the NBA, ensuring I bring a well-rounded perspective on how the Warriors measure up against their competition.Hot Takes and Analysis: I share bold opinions and unique perspectives on team strategies, player performances, and game outcomes, sparking conversations and debates among fans.Achievements and Impact:Increased Fan Engagement: Successfully boosted live stream viewership and participation through engaging content and interactive features, creating a vibrant virtual space for Warriors fans.Content Creation: Produced high-quality, consistent content that keeps fans updated and connected to their favorite team, enhancing their overall game day experience.Community Building: Built a loyal following by connecting with fans on a personal level, understanding their interests, and reflecting their passion for the Warriors in my broadcasts.

Helping out with campus orientation, student leadership, and tours

In my role as an Administrative Assistant at UW Milwaukee at Waukesha, I provided essential support to ensure the smooth operation of the campus administrative functions. My position required a blend of customer service, organizational skills, and technical proficiency. Here’s a detailed look at my responsibilities and contributions:Key Responsibilities:Frontline Support and Communication: Served as the primary point of contact for students, parents, and visitors, addressing inquiries and providing accurate information both in person and over the phone.Data Management and Analysis: Utilized Microsoft Excel to maintain and organize spreadsheets, create detailed task lists, and manage data effectively, ensuring accurate and accessible records for various administrative needs.Training and Onboarding: Facilitated the onboarding process for new student employees and staff members, offering comprehensive training and guidance to help them quickly integrate and understand their roles and responsibilities.Office Coordination: Supported day-to-day office operations, including scheduling, filing, and managing correspondence, contributing to a well-organized and efficient work environment.Achievements and Impact:Enhanced Customer Experience: Provided exceptional service to students and parents, effectively resolving their questions and concerns, which contributed to a welcoming and supportive campus environment.Streamlined Administrative Processes: Improved office efficiency through meticulous data management and organizational practices, enabling smoother and more productive administrative workflows.Successful Employee Integration: Played a key role in training and mentoring new employees, ensuring they were well-prepared and confident in their duties, which fostered a collaborative and competent team environment.

As a Computer Engineering Intern on the Engineering Configuration team at Generac Power Systems, I contributed to the development and optimization of engineering processes and systems. My role focused on ensuring compliance with industry standards and enhancing the efficiency of engineering operations. Here’s a detailed overview of my responsibilities and accomplishments:Key Responsibilities:Industry Standards Research and Process Improvement: Conducted thorough research and analysis of industry standards, focusing on compliance and process enhancement. Collaborated extensively with cross-functional teams to establish and implement best practice design standards and engineering procedures, significantly improving operational efficiency and effectiveness.CAD Documentation and Validation: Utilized advanced proficiency in CAD tools to meticulously document and validate best practices and engineering procedures. Ensured all technical documentation was accurate, comprehensive, and aligned with stringent industry standards, facilitating clear communication and understanding among engineering teams.Engineering Systems Support and Script Development: Actively supported the Engineering Systems team by taking the initiative to develop and optimize validation scripts. Performed rigorous testing and validation of system changes to ensure the reliability and integrity of critical software infrastructure. Proactively identified potential issues and implemented solutions to maintain system stability and performance.

In my role as an IT Support Technician at UW Milwaukee at Waukesha, I was integral to the seamless operation and maintenance of the university's IT infrastructure. My responsibilities encompassed a broad range of technical support activities, ensuring the campus technology environment ran smoothly for students, faculty, and staff. Here’s a comprehensive overview of my contributions and skills:Key Responsibilities:Technical Troubleshooting and Support: Diagnosed and resolved a wide array of technical issues presented by students, faculty, and staff, providing prompt and effective solutions to minimize disruption.Infrastructure Maintenance: Managed the upkeep and performance of over 600 computers and 50 printers, along with essential classroom equipment, ensuring reliable and efficient operation across campus.User Assistance and Training: Assisted users with software and hardware issues, providing guidance and training to enhance their understanding and effective use of technology resources.System Monitoring and Upgrades: Regularly monitored system performance and conducted necessary updates and upgrades to ensure optimal functionality and security of the campus IT infrastructure.Achievements and Impact:Enhanced Operational Efficiency: Streamlined support processes and developed proactive maintenance schedules, significantly reducing downtime and improving system reliability.Improved User Satisfaction: Delivered exceptional customer service and technical support, resulting in high user satisfaction and a dependable technology experience for the campus community.Comprehensive IT Support Coverage: Successfully managed and supported a diverse range of IT equipment and software, adapting to various challenges and ensuring all campus technology needs were met.

As a Seasonal Retail Sales Associate at Kohl's, I was entrusted with a diverse range of responsibilities aimed at delivering exceptional customer service and supporting store operations during peak seasons. Key highlights of my role included:Customer Engagement: Proactively assisting shoppers with product inquiries, providing recommendations, and processing transactions at registers to ensure a positive shopping experience.Departmental Versatility: Demonstrating proficiency in various departments including shoes, kids' clothes, women's clothes, men's clothes, online pickup orders, and Amazon returns, effectively catering to the diverse needs of customers.Operational Support: Contributing to the maintenance of a clean and organized store environment by restocking shelves, arranging displays, and facilitating efficient order fulfillment processes.Team Collaboration: Working closely with colleagues to address customer concerns, prioritize tasks, and uphold the highest standards of customer service and operational efficiency.Skills Developed:-Customer Service Excellence-Multitasking and Time Management-Product Knowledge across Multiple Departments-Team Collaboration and Communication-Adaptability in a Fast-paced EnvironmentDuring my tenure at Kohl's, I honed my retail expertise and customer service skills, furthering my commitment to delivering outstanding service and contributing to the success of the team.

As a Front-End Supervisor at Pick 'N Save, I held a key leadership position overseeing the operations of the Front-End department at a busy grocery store. My responsibilities included:Team Supervision: Directing the actions of cashiers and baggers, ensuring efficient and friendly customer service while maintaining checkout accuracy and speed.Operational Management: Managing opening and closing procedures for checkout lanes, overseeing cleaning and sanitation protocols, and coordinating cart collection to maintain a tidy store environment.Closing Manager/Key Holder: Acting as a closing manager and key holder, I was responsible for critical tasks such as locking and arming store security systems, ensuring proper disposal of waste through the trash chute, and addressing customer complaints in a timely and effective manner.Key Achievements:-Successfully implemented streamlined procedures for opening and closing checkout lanes, resulting in improved efficiency and customer satisfaction.-Demonstrated exceptional leadership skills in managing a diverse team of front-end staff, fostering a positive work environment focused on teamwork and excellence.-Proactively addressed customer concerns and complaints, effectively resolving issues and enhancing overall customer experience.Skills Developed:-Leadership and Team Management-Operational Efficiency and Process Improvement-Customer Service Excellence-Problem Solving and Conflict Resolution-Attention to Detail and ComplianceMy experience as a Front-End Supervisor at Pick 'N Save equipped me with valuable skills in leadership, operations management, and customer service, contributing to the success of the store and team.

As a Seasonal Electronics Team Member at Target, I played a vital role in providing exceptional customer service and operational support within the Electronics department. Throughout my three-month contract, I was responsible for:Shelf Stocking: Efficiently stocking shelves with electronics and books to ensure products were readily available for customers, contributing to a well-organized and visually appealing department.Technical Support: Assisting customers with tech support questions, troubleshooting issues, and providing recommendations on electronic products to meet their needs and preferences.Inventory Management: Managing 48 rows of electronics and books, including monitoring stock levels, conducting inventory counts, and assisting in the replenishment process to maintain optimal product availability.Key Contributions:-Demonstrated exceptional customer service skills, receiving positive feedback from customers for my assistance and support with tech-related inquiries.-Implemented efficient shelf stocking strategies, resulting in improved product visibility and accessibility for customers, leading to increased sales and customer satisfaction.-Successfully managed inventory levels, ensuring accurate stock counts and minimizing out-of-stock situations during peak periods.Skills Developed:-Customer Service Excellence-Product Knowledge in Electronics and Books-Inventory Management and Replenishment-Technical Support and Troubleshooting-Time Management and PrioritizationMy experience as a Seasonal Electronics Team Member at Target allowed me to develop valuable skills in customer service, technical support, and inventory management, contributing to the success of the department during the seasonal peak.

Basic tasks include scanning ID’s and troubleshooting any problems that the customers have.

Troubleshooting any problems that customers have any problems using the self checkout machines.

-Providing customers with exceptional customer service-Executed all transactions quickly and accurately-Training new employees-Am knowledgeable of product information and location to provide customers with easy experience-Assisting managers with small tasks around the store

As a Crew Member at Cousins Subs, I played a pivotal role in ensuring the smooth operations and exceptional customer service at the store. My responsibilities encompassed a variety of tasks, including:Lobby Management: Managing the lobby area, which involved operating the cash register, taking orders from the drive-through, and maintaining cleanliness and organization throughout the store to enhance the overall customer experience.Key Responsibilities:Customer Service Excellence: Providing friendly and efficient service to customers, taking orders accurately, and addressing any inquiries or concerns promptly and professionally.Cash Handling: Handling cash transactions with precision and integrity, ensuring accurate reconciliation of cash registers at the end of each shift.Drive-Through Operations: Managing drive-through orders efficiently, prioritizing speed and accuracy while maintaining a high level of customer satisfaction.Key Achievements:-Implemented streamlined processes for food health inspections, resulting in improved compliance and efficiency in maintaining food safety standards.-Received positive feedback from customers for outstanding service and professionalism, contributing to enhanced customer satisfaction and loyalty.-Maintained a clean and organized lobby area, creating a welcoming environment for customers and improving overall store aesthetics.Skills Developed:Food Safety and Sanitation-Customer Service and Communication-Cash Handling and Reconciliation-Drive-Through Operations-Time Management and MultitaskingMy experience as a Crew Member at Cousins Subs equipped me with valuable skills in customer service, food safety, and operational management, contributing to the success of the store and the satisfaction of our customers.