Miles Stevens Email & Phone Number

Florida, United States

Florida, United States

Florida, United States

- Implemented and managed two-factor authentication (2FA) systems.- Configured and maintained secure email environments.- Set up and optimized Microsoft 365 environments including GCC and GCC-High.- Managed Active Directory, including user management, group policies, and access controls.- Performed network administration tasks such as monitoring network performance, managing firewalls, and ensuring network security best practices through segmentation, isolation and traffic analysis.- Collaborated with engineering and compliance teams to ensure seamless integration and operation of security measures.

Tampa, Florida, United States

As a tier 1 technician I was in part a system and network admin as well as part security analyst. The highlights of my operations are below. - Reviewed and actioned EDR alerts as needed based on compliance and business needs.- Analyzed software and emails for malicious content and added blocks as needed. - Provide IT support for many clients and their users across many sensitive sectors such as health and defense.- Investigated and remediated various networking errors and Active Directory issues.

Orlando, Florida, United States

Projects:• Asset Inventory: Checked every machine across all stores for critical software such as Crowdstrike, Atera and Automox.• Firewall Management: Performed a staged rollout of the latest firmware to all Fortinet firewalls to aid in the mitigation of a critical Fortinet zero day. Also performed research and testing into site-to-site IPsec tunnels. • Least Privilege Audit: By creating a script to find out whether or not a manager was missing store access in a district or had access to stores outside of their district, I was able to change permissions as needed. • Phishing Campaign: Utilizing Knowbe4's platform, I was able to customize and roll out a monthly phishing campaign.

Orlando, Florida, United States

● Responsibilities include receiving tickets through AutoTask and communicating with clients while working through their issues or concerns, consolidating patch logs, reviewing suspicious emails, and managing accounts for onboarded and offboarded employees. ● Some of the software I’ve utilized so far: N-Able RMM, Active Directory, Cisco Gateway Virtual, Slack, and Sentinel One.● One of the most important aspects of my role at Cyber Security Solutions is learning about and maintaining CMMC compliance for certain clients while addressing tickets.