Miles Yang Email & Phone Number

New York, Ny, Us

Gb

Collaborate with PwC platform teams (e.g., Salesforce, Workday, Guidewire, SAP, Oracle, Cybersecurity, Risk & Regulatory, Managed Services, Deals) to identify and prioritize GenAI use cases, facilitate pilot programs, implement solutions, and enhance delivery efficiency through OpenAI

Gb

- Defined growth strategy for a Fortune 500 company's new product launch targeting $1B revenue in 10 years. Conducted market and competitor research, and evaluated organic vs. inorganic growth scenarios- Led the market entry strategy for a Fortune 500 financial services company to achieve $200M AUM by year 5. Defined technology strategy and target operating models, and projected one-time and operating expenses- Drove deal strategy for a Fortune 500 financial services company to enter the Eastern European market; identified 13 target companies, and shortlisted 5 based on market research to gauge deal interest for a ~$1B deal- Conducted IT and operations due diligence for a global insurer with business spanning the US, UK, Asia-Pacific, and Bermuda. Facilitated a $3B investment, elevating the private equity (PE) firm's managed assets by over $60B- Led integration of a top private equity (PE) firm with the acquired $4B aircraft financing company in over 50 countries. Established Integration Management Office (IMO), drafted Transition Service Agreement (TSA), and developed strategic integration roadmap to enable value creation- Drove commercial due diligence and post-acquisition business planning for a litigation finance company, securing a $100M investment from a top private equity (PE) firm. Designed the flow of funds for seamless financial operations- Led cost synergy analysis and IT & Operations due diligence for a leading financial services company, identifying $350M in cost synergies between the target and the buyer- Led strategic partnership initiative for a major wealth management firm, successfully transitioning 550 advisors and $36B managed assets to a new broker-dealer and wealth management platform- Developed a strategic partnership model encompassing distribution strategy and integrated customer experience, facilitating cross-selling between one of the largest healthcare insurers and a major employee benefit provider

Gb

- Developed a 10-year, $140M strategic initiative roadmap to optimize the OpEx of a leading financial services company. Evaluated end-to-end operations, technology portfolio, and created cost-benefit analysis financial models- Developed enterprise data strategy and established governance structure for a major bank. Assessed and prioritized ~$1.5B data & analytics initiatives for strategic business goals and regulatory requirements- Defined, implemented, and oversaw Integration Management Office (IMO) governance for a leading Retirement Plan recordkeeping company during Sign-to-Close and post-Close, successfully acquiring $17B assets under administration- Drove digital transformation program for a major financial services firm across functional teams. Utilized Agile and implemented end-to-end distribution management solutions, improving the experience for 4,000+ external agencies- Led IT and Operations integration for a leading Employee Benefits company in a $3.5B acquisition, defined Transition Service Agreement (TSA) operationalization plans, assessed program health, and drove integration planning across 18 sub-workstreams- Supervised IT workstream during Sign-to-Close and post-Close for a leading financial services company in a $6.5B acquisition, negotiated Transition Service Agreement (TSA) schedules, prepared Day 1 readiness, and facilitated integration planning and execution- Created an M&A playbook for a top financial services firm, encompassing governance structures, processes, checklists, and tools / templates across all deal stages from due diligence through Sign-to-Close, and post-Close- Redesigned customer journey, and defined strategic initiatives for optimizing customer experience, encompassing contact center capabilities, back office operations, AI / machine learning, and self-service solutions

Gb

- Created an automated standalone cost analysis tool using Tableau and Alteryx, resulting in a time-saving of approximately 90 hours (~$60K) per analysis for target company evaluations- Redesigned advisor / distribution hierarchy, compensation structures, and streamlined licensing / contracting processes for a Fortune 500 company with 83,000 financial advisors in response to the DOL Fiduciary rule- Assessed capabilities and technologies of third-party administrators for a Fortune 500 financial services company. Developed financial models to compare in-house vs. bidder outsourcing options, providing recommendations- Led vendor selections of software testing tools and business intelligence platforms for a Fortune 500 company. Guided RFP development, vendor demos, proof of concept, and conducted vendor cost analysis- Evaluated and rationalized ~90 Finance applications for a major financial services company. Created a system heat map and offered strategic recommendations for enhancing operational efficiency and reducing risks- Led development of an Operational Data Store across 17 source systems for a Fortune 500 company, optimizing customer service, standardizing back-office operations, and enabling customer behavior analysis- Revamped the IT QA operating model, enhanced interaction models with the Business, and strategically defined QA strategy. Developed a comprehensive QA runbook for a Fortune 500 company

Gb

New York, Ny, Us

Developed an analytics system and dashboards for MongoDB University using Python and MongoDB that extract data from MongoDB University database and provide insights on user behavior and course performance, based on which course structures and contents are updated to improve engagements and results

New York, Ny, Us

Provided technical expertise and purchase recommendations based on customer needs, and translated technical concepts in a customer-friendly way

Des Moines, Ia, Us

- Designed user experience (UX) and created wireframes for Kraft mobile website; integrated Grocery Server to display ingredient deals based on user’s location; integrated Open Market system to validate new users’ phone numbers, and obtain mobile network operator and handset information- Gathered user requirements and created user stories to enable a successful holiday sales campaign on Victoria’s Secret PINK iOS application

北京, Beijing, Cn

Developed a system using Java that collects defect reports from Bugzilla and CVS, and predicts the tendency, distribution, and fixing time of defects in open source software (e.g., Eclipse) through charts

Beijing, Cn

- Gathered requirements / feedback, designed UX, created wireframes, and facilitated the development of the initial iOS application of Baidu Bar, a social media application that has over 200 million active users then- Evaluated Baidu Bar user segment and their activities on the platform, and developed strategy to improve user stickiness and attract more active users

Master Of Science (M.S.), Information Systems

Bachelor Of Science (B.S.), Computer Science