- Assist Customers with whom I am matched by Community Link in achieving their goals of financial independence through various means. Focus areas include creating a spending plan/budget, stretching income, setting and reaching both short- and long-term financial goals, plus credit review and working toward credit repair. This results in the Customer being able to independently increase their overall financial health, lower their chance of repeating a cycle of homelessness, and aids their assigned Social Worker and Housing Counselor in focusing more on program life goals for them.

- Serve as Life Group Leader in studies of scripture and daily living principals resulting in participants' personal and spiritual growth and enrichment at home, within their family and in their business lives.- As Special Events Team member, use eye for detail and a heart for excellence by working behind the scenes, resulting in creating an environment where every detail invites guests to have an unforgettable experience.- With prior Leadership vetting, approval and training, have past experience in successfully entering personal, confidential and highly protected information on a weekly basis into proprietary database for the large congregation. This results in a high degree of accuracy and percentage of specific individual needs being met

Professional Home Stager and Redesigner Partner: Enhance Your Equity Home Staging (2010-2011) - Provide Home Staging consultations and staging services for real estate agents and homeowners which result in homes selling faster and for top dollar. Testimonials include: “Thank you for the wonderful staging of our house! It was empty and had been for sale for 10 months when you worked your magic. After staging, it only took FOUR days for an offer!” - Assist clients in restyling their current home furnishings and décor, resulting in the successful refreshing and renewing of their spaces. Provide Clients with a Personalized Plan to transform their rooms and homes into a warm environment which celebrates everything about them, their personality and style of living. Accomplished by first determining the client’s personal living style and color stories, arranging existing furnishings and décor to meet those criteria, and providing any needed shopping assistance for items to complete their personal restyling Plan. Testimonials include: “I was very impressed with your design, your eye for color and minimalist approach. Your professionalism and attention to detail made me feel very comfortable.” Certifications: Certified Staging & Room Redesigner, Real Estate Broker License, State of North Carolina

Performed Q.C. audits and Front Line Underwriting, with a success rate of 7-8 of 8 required files required which resulted inor successful loss mitigation for Genworth mortgage insurance clients. - Provided quick and accurate telephone support as ActionCenter CSR, maintaining an average 80% availability rate for incoming calls, receiving comments such as “helpful, knowledgeable, incredibly fast, efficient...has me convinced that the GE submission is the only way to go!!!”- Trained Chase Bank processors in Mass.,Va. and N.C. as Junior Underwriters which resulted in improved customer service and reduced underwriting costs/staffing while maintaining saleability integrity for the client. - Traveled extensively, adapted quickly to new situations, environments, personalities, worked well with customers and clients resulting in earned reputation as a low-maintenance contractor with excellent work ethic and pleasant demeanor who completes assignments accurately and efficiently.