* Monitor import and export shipments, follow-up, tracking and tracing, problem identification and timely resolution;* File ISF and tracking shipment status, arrange Customs clearance, DAD filing and contact local driver for delivery.* Manage West Coast shipment especially Shipment in California (L.A) includes FCL, LCL and Console shipments. *Strength to handle over 100 shipment at a time. Specialized at import Amazon shipments, and U.S. Shipments.* Interact with customers on phone; provide shipment status, customs regulations and procedures; handle customer complaints and concerns.* Build close, strong relationships with all our customers, overseas agents and service providers;* Complete processing of all documentation required including invoicing and import declaration if required;

* Organized B2B oversea purchasing (including Europe, Southern Asia, and China) and selecting importing merchandises for the company. -Selected merchandises such as Italian leather sofas, Singapore reclining sofas, and Chinese tables have earned the company over 30% return on investment.*Scheduled meetings with furniture businesses, discussed dealership, and participated at furniture fairs in Milan and Shanghai for over three years. -The company has been partnering with one Italian furniture company dealership, two Italiansofa companies, two Singapore sofa companies, and numerous Chinese businesses.*Created marketing campaigns, sales events on social media in order to boost the sales turnover. -www.hoyacasaTW.com*Improved company image with innovative company logo, business cards, and design of the sales quotation form.*Organized merchandising responsibilities for the store with four other colleagues and presented with concepts for in-store displays and window designs.

*Scheduled business meetings and communicated with Italian and Chinese business partners.*Arranged C.E.O personal timeline including reading e-mails, bank deposits, and company meeting preparation.*Arranged business trip schedule, including flight bookings, hotel accommodation, exhibition ticketing booking, and daily scheduling.*Participated in Salone De Mobile in Italy as company coordinator and translator.*Dealt with Import paperwork and taking responsibilities for courier declaration, contactingforwarder, arranging courier transportation.

*International intern student in Niagara Duty Free Store, and Skylon Tower.