Milind Pendharkar Email & Phone Number

A competent professional with experience in handling all aspects of service functions encompassing factory and field service.Over 34 years in the automobile industry, a strong foundation for after sales operations and the opportunity to serve in multiple leadership roles gives me the executive presence, business understanding, and a strategic vision to lead organizations to the next level.I am a customer centric professional with significant experience and in depth knowledge in establishing high service standards, improving product quality and reliability, and innovating and impacting campaigns that drive business growth and increase profitability and revenue.Hands on experience of the end-to-end process of Dealer development and Network expansion.Successful in providing solutions and services to customers that resulted in better customer experience and also improving their contentment levels and consequently earning their trust and loyalty.My interests include singing and playing various instruments. I also enjoy watching sports and reading in my free time.Training Programs : Attended Management Programme by GRID.Successfully completed training on “Bring in Change”, programme by Mercury Goldman.Completed outbound experience learning programme by Z-Bac Adventures.Undergone training in Customer Service by Mr. Pramod Batra.Completed training on SAP usage for better functioning of the system.Participated in Effective Channel Partner Management by Mr Stephen Dent.Completed course on Presentation skills by Dale Carnegie Training center.Attended Service Quality Excellence Programme by Marcus Evans.