Calling customer for payment arrangement• Negotiating payment plans to rehabilitate accounts to maximum of 9 months• Referring customer queries to customer services• Advising customer of products available on account

Keep tracking outstanding debtsPlan course of action to recover owed moneyLocate and contact debtors Negotiate payoff deadlines and payment plansHandle customers' questions or complaintsIdentify gaps in the system and recommend solutionsBuild trust with debtors Update account status and database regularlyComply with requirements when legal action is unavoidable.

Keep tracking outstanding debtsPlan course of action to recover owed moneyLocate and contact debtors Negotiate payoff deadlines and payment plansHandle customers' questions or complaintsIdentify gaps in the system and recommend solutionsBuild trust with debtors Update account status and database regularlyComply with requirements when legal action is unavoidable

Communicating with clients and customers about their experiences with a product or serviceProviding advice on purchasing products or servicesAnswering client or customer questions about properly using or accessing a product or serviceTaking or processing orders for a product or serviceListening to customer or client complaints or concerns and working to resolve their issues

• Create sales protocols and procedures designed to increase conversion rates and improve incoming sales interactions.• Train Sales Associates in best practices and use emerging technology and intelligence to improve our sales numbers.• Create positive and lasting relationships with out vendors and suppliers•Increase product knowledge among sales associates and involve senior management in product knowledge initiatives.Take over management of junior staff as… Show more • Create sales protocols and procedures designed to increase conversion rates and improve incoming sales interactions.• Train Sales Associates in best practices and use emerging technology and intelligence to improve our sales numbers.• Create positive and lasting relationships with out vendors and suppliers•Increase product knowledge among sales associates and involve senior management in product knowledge initiatives.Take over management of junior staff as well as the hiring of additional sales professionals•Set appointments with clients and follow up with them afterward•Organize an outside sales program•Help improve brand awareness and social media presence in cooperation with the marketing department Show less

• Filling• Taking Minutes• Schedule appointments• Provide telephone support• Administrative Support• Taking Messages • Print waybills

• Calling customer for payment arrangement• Negotiating payment plans to rehabilitate accounts to maximum of 9 months• Referring customer queries to customer services• Advising customer of products available on account

Answer telephone, screen and direct calls · Take and relay messages · Provide information to callers · Greet persons entering organization · Direct persons to correct destination · Deal with queries from the public and customers · Ensure knowledge of staff movements in and out of organization · Monitor visitor access and maintain security awareness · Tidy and maintain the reception area · Manage the Reception area