Milka Corrêa Machado

Milka Corrêa Machado Email and Phone Number

Director of Customer Support @ Preppy
Porto Alegre, RS, BR
Milka Corrêa Machado's Location
Porto Alegre, Rio Grande do Sul, Brazil, Brazil
About Milka Corrêa Machado

Customer Support Specialist. Former Guest Services Officer at Royal Caribbean International. Customer Service experience at The Walt Disney World Company and Hilton Hotels. I am a comitted team player, passionate about people and customer service, able to establish positive interpersonal relationships, willing to learn and with a positive response to working under pressure in a fast-paced environment. Determined and focused to deliver exceptional, genuine and personalized guest service with friendliness, empathy, knowledge, and care.

Milka Corrêa Machado's Current Company Details
Preppy

Preppy

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Director of Customer Support
Porto Alegre, RS, BR
Website:
preppy.org
Employees:
11
Milka Corrêa Machado Work Experience Details
  • Preppy
    Director Of Customer Support
    Preppy
    Porto Alegre, Rs, Br
    View
  • Preppy
    Customer Support Team Lead
    Preppy Mar 2024 - Present
    Estados Unidos
    View
  • Preppy
    Customer Support Representative
    Preppy Mar 2023 - Present
    Estados Unidos
    View
  • Royal Caribbean Group
    Guest Services Officer
    Royal Caribbean Group Aug 2022 - Apr 2023
    Estocolmo, Suécia
    Delivering excellent customer service while demonstrating exemplary problem resolution skills to guests; providing cash and guest account services; assisting guests with immigration and customs procedures forms.
    View
  • Hilton Hotels & Resorts
    Front Desk Agent
    Hilton Hotels & Resorts Feb 2022 - Aug 2022
    Customer service; managing reservations; cash handling; assisting guests with their issues and needs; checking guests in and out; recommending activities to guests; night auditor.
    View
  • Sheraton Hotels & Resorts
    Front Desk Agent
    Sheraton Hotels & Resorts Jun 2021 - Feb 2022
    Porto Alegre, Rio Grande Do Sul, Brasil
    Customer service; managing reservations; cash handling; assisting guests with their issues and needs; checking guests in and out; recommending activities to guests.
    View
  • Paese, Ferreira And Associate Lawyers
    Social Security Law Intern
    Paese, Ferreira And Associate Lawyers Oct 2018 - Apr 2020
    Porto Alegre, Rio Grande Do Sul, Brazil
    Intern in the Social Security Law team. Responsibilites included: writing legal briefs, trial briefs and appellate briefs; performing administrative tasks regarding the National Institute of Social Security; researching Legal literature and jurisprudence research.
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  • Court Of Justice Of The State Of Rio Grande Do Sul
    Civil Law Intern
    Court Of Justice Of The State Of Rio Grande Do Sul Sep 2016 - Feb 2018
    Porto Alegre, Rio Grande Do Sul, Brazil
    Assistance to the appellate judge in writing reports and Court decisions; Legal literature and jurisprudence research.
  • The Walt Disney Company
    Merchandise Hostess - International College Program
    The Walt Disney Company Dec 2015 - Feb 2016
    Orlando, Flórida, U.S.A.
    Responsibilities included: demonstrating and selling merchandise; cash handling; stocking; providing information to Guests; approaching Guests and engaging them in conversation; working as a part of a team; performing excellent customer service, always making sure to keep Disney guest service standards.
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  • Universidade Federal Do Rio Grande Do Sul
    Intern
    Universidade Federal Do Rio Grande Do Sul Apr 2014 - Sep 2014
    Porto Alegre, Rio Grande Do Sul, Brazil
    In the Engineering Post-Graduation Program at UFRGS, I performed administrative tasks, I used to enroll students in the Program and I solved any problems the students might have.
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Milka Corrêa Machado Skills

Espanhol Diversity And Inclusion Human Resources Suporte Ao Cliente Encantamento Customer Experience Design Communication Atendimento Ao Cliente Talent Management Diversidade Cultural Foco No Cliente Microsoft Office Trabalho Em Equipe Direito Direitos Humanos Vendas Customer Service Customer Journey Mapping Exceeding Customer Expectations Global Talent Acquisition Suporte On Line Customer Journeys Strategic Human Resource Planning Suporte Administrativo Equipes Multiculturais Cultural Awareness

Milka Corrêa Machado Education Details

Frequently Asked Questions about Milka Corrêa Machado

What company does Milka Corrêa Machado work for?

Milka Corrêa Machado works for Preppy

What is Milka Corrêa Machado's role at the current company?

Milka Corrêa Machado's current role is Director of Customer Support.

What schools did Milka Corrêa Machado attend?

Milka Corrêa Machado attended Universidade Federal Do Rio Grande Do Sul.

What skills is Milka Corrêa Machado known for?

Milka Corrêa Machado has skills like Espanhol, Diversity And Inclusion, Human Resources, Suporte Ao Cliente, Encantamento, Customer Experience Design, Communication, Atendimento Ao Cliente, Talent Management, Diversidade Cultural, Foco No Cliente, Microsoft Office.

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