Jan Millán Email & Phone Number

Americas

As Senior Customer Success Manager at Graphisoft, I am committed to ensuring that both English and Spanish speaking clients fully leverage Archicad to achieve exceptional architectural results. My primary focus is on guiding architectural and design professionals through onboarding, tailored training, and continuous support, enhancing their project outcomes and operational efficiencies. I am passionate about building strong client relationships, facilitating software adoption, and gathering crucial feedback to influence product improvements and customer satisfaction. My work supports architects in translating their software skills into remarkable real-world architecture, significantly contributing to the built environment globally.

United States

I specialize in delivering top-tier support and consultancy services for clients using Archicad. My role encompasses a broad range of responsibilities, including:- Client Training: Conducting sessions to maximize software use.- Resource Guidance: Directing clients to Graphisoft's extensive learning resources.- Customer Engagement: Tailoring solutions to unique architectural needs.- Technical Support: Offering expert assistance and workflow optimization.- Template Development: Working on the USA out-of-the-box template of Archicad to streamline project setup and efficiency.My role is pivotal in empowering clients to maximize their use of Graphisoft products, driving their success in the dynamic field of architecture.

Tallahassee, Florida, United States

Tallahassee, Florida, United States

Tallahassee, Florida Area

Provide ArchiCAD/BIM application training to staff, Assist in troubleshooting and resolving ArchiCAD/BIM application issues, Assist project teams with advanced ArchiCAD modeling requirements, content creation, and coordination efforts. Oversee on a weekly basis activities of ArchiCAD users to ensure standards are maintained by providing quality control, reviews and redlines regarding ArchiCAD standards.Develop and implement ArchiCAD templates, coordinate standards for specific project requirements. Manage and organize ArchiCAD details and libraries for use between projects. Contribute ArchiCAD/BIM management, leadership, model management, and support for the firmʼs projects by working collaboratively with Project Architects. Ensure a seamless discipline interface and workflow between software. Implement and maintain new versions of software, and develop customized solutions as required in cooperation with IT department.

Tallahassee, Florida Area

Responsibilities Include Office ArchiCAD protocols, 3D Modeling, Schematic Design, Design Development, preparing Construction Documents, Construction Administration, Rendering, IT, 3D printing

Puerto Rico

Chemaquetas is an Architecture model and props studio where I worked as part of a team to complete architectural models.

Puerto Rico

DYAD.TV is a multimedia studio focused on color grading and motion graphics where I was trained in basic CINEMA 4D. I learned how to create HDR Panoramas that can be used to capture the light settings of a location to later be used in a 3D model. Learned the basics of photo mapping and was part of a team designing virtual spaces for two T.V. commercials, UI design for a Mobile and Web app and generated visual art for design exhibition “Color Libre".

Puerto Rico

Research of Berlin’s impermanent and spontaneous urban interventions and the spread of gentrification. In charge of generating visual content, recording interviews and editing and managing video content.

Bachelor Of Architecture - Barch, Architecture

Study Abroad, Faculty Of Architecture And Urbanism

Buenos Aires, Argentina

Study Abroad, Urbanism, Ciudadlab Berlin

Berlin, Germany

High School Diploma, Architectural Drafting And Architectural Cad/Cadd

Studied at a Vocational High school where I took Architectural Drafting workshop for 3 years. In this time I learned Architectural hand.