Program Lead, Digital Transformation
CurrentResponsible for leading the transformation program which includes the AI-agent ecosystem, AI-driven customer service and digital customer interaction development.
Nov 2024 - Present
AeroLeads people directory · profile
Milla Sumelius Email & Phone Number
Leading digital transformation
at
Helen
2 work emails found
@rogerstudio.fi
2 phones found area 810
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Leading digital transformation
Location
Helsinki Metropolitan Area, Finland
Company size
Who is Milla Sumelius? Overview
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Quick answer
Milla Sumelius is listed as Leading digital transformation at Helen, a with 589 employees, based in Helsinki Metropolitan Area, Finland. AeroLeads shows a work email signal at rogerstudio.fi, phone signal with area code 810, and a matched LinkedIn profile for Milla Sumelius.
Milla Sumelius previously worked as Program Lead, Digital Transformation at Helen and Business Owner, Digital Solutions & Services (B2B & B2C) at Helen. Milla Sumelius holds Master Of Science from Åbo Akademi University.
Company email context
Email format at Helen
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msumelius@rogerstudio.fi
79% confidence
AeroLeads found 2 current-domain work email signals for Milla Sumelius. Compare company email patterns before reaching out.
Profile bio
About Milla Sumelius
Hello there, I’m a transformation program leader at Helen, one of the largest energy companies in Finland. The strategic program aims to transform the digital customer processes, customer experience and customer service by fully utilizing new AI technology. My previous experience:• I have 15+ years of experience designing and managing high-end customer experiences for large enterprises • Experienced leader of complex digital transformation programs• Strategic business designer, combining user centric design with emerging technologies• Worked with 30+ large retail and manufacturing companies and their top management in Europe, SA, NA, SW & SE Asia. • Growth accelerator, achieved significant results by aligning companies’ investments for the favor of their customers, building new business models, operating models, and new services.• Awarded for leadership skills.• Known for creating enthusiasm and safe environment for sharing ideas and innovations – engaging people to the change journey! Bridging gaps between c-level, businesses, customers, and IT. • Unique expertise in building cutting-edge industrial internet offering for leading manufacturing companies.
Listed skills include Digital Marketing, Marketing Strategy, Marketing Communications, Marketing, and 31 others.
Current workplace
Milla Sumelius's current company
Company context helps verify the profile and gives searchers a useful next step.
Helen
15 roles
Milla Sumelius work experience
A career timeline built from the work history available for this profile.
Business Owner, Digital Solutions & Services (B2B & B2C)
- End-to-end digitalization of customer processes- Digital business development- Customer value optimization- Customer experience development
Aug 2023 - Nov 2024
Design Business Partner
Current
Sumelius Valenzuela Oy
Improving customer experience and boosting digital business for manufacturing companies.Key achievements with partners: Valmet, Neles, Kuusakoski.
Aug 2019 - Present
Mar 2023 - May 2023
Chief Design Officer, Partner, Digital Customer Experience
CDO as a service. Leading the strategic design process for enterprise customers: • Customer Experience Management• Digital Business• Service Innovations with Emerging Technologies• New Digital Service Models• Industrial Internet ConceptsKey achievements with partners e.g. SKF, Valmet, Lindström, Metso, Kuusakoski
Apr 2018 - Feb 2023
Chief Design Officer, Partner, Desing Bu Director
Co-founder of Roger CX Studio. Design lead for 22 designers and architects. Design lead as a service for key customers:• Digital Business Concepts• Digital Customer Experience Design• Digital Service Design• Specialised in innovations on Salesforce platform• Built frameworks for managing holistic customer experiences in retail and manufacturingKey achievements with partners: Vodafone, Elisa, Martela, Caruna
Sep 2015 - Mar 2018
Supervisor, International Design Business Management (Idbm)
Teaching about DCX in the design masters program in Aalto University in the IDBM Student project which concentrates on the customer relationship process.
Nov 2016 - Jun 2017
Head Of Design
Leading Digia's design unit and operations. Responsible for the holistic design service portfolio including business design, offering development, innovation process, service design, branding, concept design, UX design, visual design and marketing concepts.Key achievements with partners: Elisa, The Qt Company
Dec 2014 - Sep 2015
Principal Business Partner, Digital Services And Strategic Marketing
Digital transformation consultant for large enterprise customers. Key achievements with partners: S-Group, Tesco and The Ministry of Foreign Affairs.
Jan 2014 - Dec 2014
Marketing Manager, Customer Insight & Concepts
Increasing the customer lifetime value by turning customer insights into digital marketing concepts and activities. Supporting sales with market foresight, customer insight, customer strategies, offering conceptualisation and brand management. • Foresight and customer insight (customer data)• The customer decision journey (B2B & B2C)• Customer experience management• Customer relationship management and customer care programs• Brand management and positioning• Offering productisation & commercialisation
Mar 2013 - Jan 2014
Marketing & Customer Relations Manager
Leading end-to-end marketing and customer relations operations in HOK-Elanto ABC, the fuels retail business in the largest Co-operative Society in Finland. Been at the forefront of building a customer relationship management program in a retail industry.
Sep 2011 - Mar 2013
Concept Designer, Copywriter
Responsible for copywriting and marketing campaigns for HOK-Elanto marketing services (the largest co-operative society in Finland). Internal communications planning and execution. Digital marketing concept design, mobile app and website information architecture. Key partners: Sokos, Emotion, ABC, S-market, Kodin Terra, Prisma, Co-op MembersHotel and restaurant Clients: Sokos Hotels, Memphis, Kaarna, Rosso and Coffee House.
Jan 2010 - Sep 2011
Communications Assistant
Various internal communication tasks, intranet development.
Sep 2009 - Dec 2009
Fitness Instructor
Sisu-Salit, Keho&Mieli Oy
Planning and instructing Body fitness, Functional training and Girya / Kettlebell workout programs for wide range of age groups and abilities.
Sep 2009 - May 2012
Associate Manager
Jan 2006 - Aug 2008
Team & coworkers
Colleagues at Helen
Other employees you can reach at helen.fi. View company contacts for 589 employees →
EK
Erno Keppola
Colleague at HelenFinland
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UC
Upeksha Caldera
Colleague at HelenHelsinki, Uusimaa, Finland
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MR
Milo Restrepo
Colleague at HelenCali, Valle Del Cauca, Colombia
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JD
Jan Dahlin
Colleague at HelenHelsinki, Uusimaa, Finland
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LM
Lauri Mattelmaki
Colleague at HelenHelsinki, Uusimaa, Finland
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EL
Essi Lehikoinen
Colleague at HelenHelsinki, Uusimaa, Finland
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EA
Enna Augustin
Colleague at HelenTampere, Pirkanmaa, Finland
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HJ
Hanning Jouve
Colleague at HelenSceaux, Île-De-France, France
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MK
Mikko Kurko
Colleague at HelenHelsinki, Uusimaa, Finland
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JP
Jaana Peltomäki
Colleague at HelenFinland
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Erno Keppola
Colleague at HelenFinland
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UC
Upeksha Caldera
Colleague at HelenHelsinki, Uusimaa, Finland
View →
MR
Milo Restrepo
Colleague at HelenCali, Valle Del Cauca, Colombia
View →
JD
Jan Dahlin
Colleague at HelenHelsinki, Uusimaa, Finland
View →
LM
Lauri Mattelmaki
Colleague at HelenHelsinki, Uusimaa, Finland
View →
EL
Essi Lehikoinen
Colleague at HelenHelsinki, Uusimaa, Finland
View →
EA
Enna Augustin
Colleague at HelenTampere, Pirkanmaa, Finland
View →
HJ
Hanning Jouve
Colleague at HelenSceaux, Île-De-France, France
View →
MK
Mikko Kurko
Colleague at HelenHelsinki, Uusimaa, Finland
View →
JP
Jaana Peltomäki
Colleague at HelenFinland
View →
6 education records
Milla Sumelius education
Master Of Science
Certificated Personal Trainer, Ace
Nordic Health Academy
Yoga Instructor (Ryt200)
Seasonal Yoga Academy (Sytt)
Bachelor Of Arts - Ba
Fitness Instructor
Svoli Fitness Instructor Education
Retail Management Program
S Group Management Training
FAQ
Frequently asked questions about Milla Sumelius
Quick answers generated from the profile data available on this page.
What company does Milla Sumelius work for?
Milla Sumelius works for Helen.
What is Milla Sumelius's role at Helen?
Milla Sumelius is listed as Leading digital transformation at Helen.
What is Milla Sumelius's email address?
AeroLeads has found 2 work email signals at @rogerstudio.fi for Milla Sumelius at Helen.
What is Milla Sumelius's phone number?
AeroLeads has found 2 phone signal(s) with area code 810 for Milla Sumelius at Helen.
Where is Milla Sumelius based?
Milla Sumelius is based in Helsinki Metropolitan Area, Finland while working with Helen.
What companies has Milla Sumelius worked for?
Milla Sumelius has worked for Helen, Sumelius Valenzuela Oy, Vere, Roger Studio, and Roger Studio Oy.
Who are Milla Sumelius's colleagues at Helen?
Milla Sumelius's colleagues at Helen include Erno Keppola, Upeksha Caldera, Milo Restrepo, Jan Dahlin, and Lauri Mattelmaki.
How can I contact Milla Sumelius?
You can use AeroLeads to view verified contact signals for Milla Sumelius at Helen, including work email, phone, and LinkedIn data when available.
What schools did Milla Sumelius attend?
Milla Sumelius holds Master Of Science from Åbo Akademi University.
What skills is Milla Sumelius known for?
Milla Sumelius is listed with skills including Digital Marketing, Marketing Strategy, Marketing Communications, Marketing, Brand Development, Business Strategy, Brand Management, and Strategy.
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