Ryan Miller Email & Phone Number

As a dedicated Customer Success professional with a proven track record of driving customer satisfaction, retention, and revenue growth, I offer a proactive, empathetic approach.My career includes successfully managing high-value accounts, implementing effective strategies, and building strong client relationships. I have diverse experience across Customer Success roles, including Technical Account Manager, Professional Services, and Tech Support Engineering. I've managed global enterprise accounts, led pre-sales cycles, and developed strategic initiatives that improved customer satisfaction and operational efficiency.With experience in fast-paced SaaS sectors—software, finance, healthcare, and manufacturing—my skills in relationship building, onboarding, product adoption, and strategic planning enhance customer loyalty. I have managed multi-million-dollar accounts across industries such as Software, Healthcare, Aerospace, Defense, and Retail, working with clients like IBM, Nike, GE, Raytheon, Gentherm, HPE, Nokia, Abbott/St Jude, and the US Army.Certified in Customer Success Management (CCSM) and proficient in CRM tools like Salesforce, Gainsight, Jira, and Microsoft Office.Feel free to message me to discuss how I can contribute to your team.