Miller Thomas Email & Phone Number

Reston Virginia

Central point of contact for all facilities related help desk notifications. Responsible for appropriately addressing and resolving all customer requests or complaints within the area of facilities responsibilities to a satisfactory level. Manage and coordinate with outside vendors for facility or security related services and repairs. Responsible for tracking metrics as assigned and reporting results to facilities management. Receive and properly distribute all incoming equipment via Verisign financial systems. Perform all administrative support functions, maintain office supply inventory as well as special orders for employees and assign and coordinate personnel reassignments to different areas within the facility. Responsible for all Mid-level maintenance repairs of items within the facility.

8433 Old Lee Hwy, Fairfax, Va 22031

Responsible for facilities maintenance of building structure, shipping and receiving. Processing customer request for information and inquiries upon receipt of goods. Maintain all shipping papers and verification of invoices against shipments received. Responsible for inspection and assembly of goods received to ensure no damage was incurred in shipping.

8775 Centre Park Drive, #454 Columbia, Maryland 21045

Licensed Private Investigator through the Department of Criminal Justice Services/State of Virginia. Responsibilities included, but not limited to, investigating individuals engaging in illegal activities using skilled surveillance techniques. Equipment includes Digital-8, and Hi-8 video. Providing written communication reports regarding subject activities to include detailed descriptions via database communications. Reporting to management, and analyzing video to determine actions to be taken in regards to subject matters.

6830 Old Dominion Dr # A, Mclean, Va 22101

Responsibilities included administration of branch operations, and management of office personnel, building a highly motivated, knowledgeable, and enthusiastic staff that resulted in the maximization of sales and profitability goals. Provided outstanding customer service, communication, and interpersonal skills. Banking functions included handling of all deposits, non-post, returns, check adjustments, wire transfers, internet banking, and all Fed line Advantage functionalities. Review of ACH transactions to ensure customer security, processing of returns, and adhering to NACHA, and UCC guidelines.

6702 Springfield Mall, Springfield Va 22150

Provided exceptional customer service skills in an extremely fast-paced environment. Complied with all corporate direction, District, and Regional management ensuring all documentation adhered with the motor vehicle codes of Virginia, and department of motor vehicles. Processing and evaluation of customer requests for all transactions including, but not limited to, commercial vehicle titles, tags, registrations, and drivers licenses. Balancing and audit of all branch cash drawers, and ensuring that all items were accounted for. Ensured that all documentation was of proper validity before making decisions regarding customer needs. Managed relationships through team and individual assignments to make sure that all communications were effective with customers and peers.

Hs Diploma, Regular Courses Of Study

Activities and Societies: Drama, Marching Band - Drummer.Was a member of the High School marching Band. Was also a member of the Drama club

High School Diploma, All

Activities and Societies: Was a Member of the Police Explorer Scouts with the Pensacola Police department in Pensacola, Fl. Was also.