Xintao (Miller) Chen

Xintao (Miller) Chen Email and Phone Number

用户体验设计师 @ 阿里巴巴
China
Xintao (Miller) Chen's Location
China, China
About Xintao (Miller) Chen

I want to build smart devices that shock all of humanity and benefit the daily lives of the ordinary people. I have applied human factors engineering findings to design, analyzed user journeys to maximize efficiency and enable user growth, and integrated hardware and software design to mass production.

Xintao (Miller) Chen's Current Company Details
阿里巴巴

阿里巴巴

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用户体验设计师
China
Website:
alibaba.com
Employees:
28492
Xintao (Miller) Chen Work Experience Details
  • 阿里巴巴
    用户体验设计师
    阿里巴巴
    China
  • Alibaba Group - Taobao & Cainiao
    User Experience Design
    Alibaba Group - Taobao & Cainiao Oct 2022 - Present
    Hangzhou Zhejiang
    Wearable devices: help delivery staff to complete 95% of home delivery tasks with 2 buttons, saving 20% of delivery time.Spatial acoustic optimization: the post station lights up to look for parcels, reducing the interference of room reverberation for listening and positioning, and improving sound satisfaction by 67%.Employee service: help employees efficiently complete thousands of complex operation actions every day, and the satisfaction rate of the industry is No.1 in 2023Q3.User… Show more Wearable devices: help delivery staff to complete 95% of home delivery tasks with 2 buttons, saving 20% of delivery time.Spatial acoustic optimization: the post station lights up to look for parcels, reducing the interference of room reverberation for listening and positioning, and improving sound satisfaction by 67%.Employee service: help employees efficiently complete thousands of complex operation actions every day, and the satisfaction rate of the industry is No.1 in 2023Q3.User pickup: adjusted the pickup process, upgraded to allow up to 4 people to open the locker at the same time to pick up parcels, increasing the activity rate by 11.7 times. Show less
  • Alibaba Group
    User Experience Design
    Alibaba Group Jun 2021 - Sep 2021
    Hangzhou, Zhejiang Province, China
    AI Parcel Finder: utilizing image recognition capabilities to help employees locate the video of the lost parcel spot in one step, reducing fine for merchants caused by consumer complaints, and designing to receive Q2021 Q2 Excellence.Aging-friendly: propose an extremely simple query solution suitable for use by middle-aged and elderly people to reduce consumer confusion and consulting for help, which has been piloted but not followed by a large-scale launch.
  • Akulaku
    User Research
    Akulaku Mar 2021 - May 2021
    Shenzhen, Guangdong Province, China
    User Loss Analysis: Research on the reasons of user loss during the conversion process in Southeast Asia (Indonesia) market, and provide product opinions as user research. Increased the daily average number of new users from 10+ to 100+ within 7 days after the product launch.
  • Xivo Design
    Industrial Design
    Xivo Design Nov 2019 - Dec 2019
    Shenzhen, Guangdong Province, China

Xintao (Miller) Chen Education Details

Frequently Asked Questions about Xintao (Miller) Chen

What company does Xintao (Miller) Chen work for?

Xintao (Miller) Chen works for 阿里巴巴

What is Xintao (Miller) Chen's role at the current company?

Xintao (Miller) Chen's current role is 用户体验设计师.

What schools did Xintao (Miller) Chen attend?

Xintao (Miller) Chen attended Goldsmiths, University Of London, National Yunlin University Of Science And Technology, Fujian Universtiy Of Technology.

Who are Xintao (Miller) Chen's colleagues?

Xintao (Miller) Chen's colleagues are Joyce Chu, 罗琼华, 崔艳娇, Kumar.m Kumar.m, 黃浩恩, Anas Ansari, 沈韵雯.

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