• Creation of technical specifications packets. Including but not limited to the following: Material content information, color, trim and pattern reference numbers, grading scale, care/content label, packaging and branding specific to that style, UPC and carton specifications • Provides detailed evaluation of samples at all stages of development and production to communicate corrections to overseas partners• Ensure production is on time and meets customer required dates• Traveled overseas to visit factories, learn factories capabilities and procedures, check on current production status, and foster relationships with oversea partners

• Completed Monday Morning reports along with style and brand recaps• Managed domestic and international purchase order process. Insure accuracy of data entry, confirmations and tracking to ensure delivery• Organization of incoming and outgoing samples for style confirmations, advertisements and top of production samples• Collaborated with Product Manager to develop and build line assortment for 3 brands• Liaison between with planning and buying team to establish category financial plans for upcoming seasons• Coordinated fit sessions with shoe models. Assists with writing fit comments for vendors on confirmation and top of production samples • Analyzed selling (style, color, key items, etc) to identify best / worst sellers and support strategic action to maximize future performance

• Updated and created directions for daily processes and tasks• Weekly compiled data from website customer reviews. Filtered and sorted by category and vendor to evaluate feedback.• Managed and updated product tracking and mail tracking for all incoming samples.• Assisted and anticipated needs of team members including but not limited to the following: Replied to CTDs in TradeStone, Product Lifecycle Management program, printing Technical Specifications for sample reviews, organizing work and samples areas, preparing and weighing fabric and batting samples• Communicated with internal and external parties to confirm development stage of samples and/or missing information found on a sample tag• Created a training exercise for Kohl’s Certified Technical Designers (CTD) that work overseas in China, India, Turkey, and Vietnam.• Produced Evaluation Report Cards for Kohl’s CTDs. Data was compiled in order to discuss challenges and strengths for the future.• Assisted with training and onboarding of Kohl’s 2015 summer intern.

• Head customer service representative. Answered phone calls, provided advice, informed customers on products details and provided an excellent experience• Virtual customer support via email and online chat• Launch Sustainability program to plant a tree with Trees for the Future with every table that is purchased • Revised Amazon postings which increased sales by 50%• Assisted in launch of 3 new websites• Managed inventory levels on all platforms

• Budget coordination of 140K, for salaries, marking, programming, and office management and developed the budget for the next fiscal year • Implemented daily social media marketing plan on Facebook, Twitter and Instagram • Supervised a team of 9 directors including programmers, graphic designers and advertisers for 60+ events• Branded implementation for BDP 10th Birthday which included creation of scholarship fund, gallery showcase, silent auction and panel presentation of industry leaders• Designed a training program at the beginning of each semester for programming board members

• Identified, developed and evaluated marketing strategies based on students' knowledge of performer and market trends• Negotiated dates, fees and terms for large scale music act with agencies • Completed all advance work related to production of the show: press releases, hospitality, technical requirements and security

• Updated infernal store fronts based on sales and current trends on a weekly basis• Implemented merchandising knowledge to maximize sales on Roozt.com• Assisted to launch of new marketing campaign and social media platform

• Provided excellent customer service for order completion via in-store, online, and store-to-store ordering • Anticipated regular customer’s likes and dislikes in product choices• Gained extensive product knowledge of clothing brands, skateboarding equipment and snowboarding equipment

• Collectively grew unique visitors by 48% to BambooSK8.com• Cultured a new relationship with skate shop in Australia that led to a 150 longboard sale• Wrote copy on BambooSK8.com’s Intern Blog for recruitment of future interns • Contributed to Facebook, Twitter, Instagram and Hookit.com and participated in events and promotions both off-line and online to increase brand awareness• Trained new interns via Skype on the internal features and functions of Hookit.com