Britt Miller Email and Phone Number

- Oversees a team that is responsible for on-site search results relevance, algorithms, filters, dynamic category creation based on attributes, and several other search engine features. - Manages URBN Marketplace feature enhancements across several agile teams, features including: Improving Seller onboarding flow, creating a more seamless product activation, and enhancing the customer browse experience.- Leads and runs product team meetings to foster team growth, collaboration, cross-vertical communication, and discuss current direct to consumer (DTC) research and initiatives.- Collaborates with the Data Science team to personalize product listing pages based on user and product similarity.

- Managed cross-functional product development teams in defining technical requirements, prioritizing, developing, and launching platform software and feature enhancements to support DTC initiatives and improve customer experience across three global brands’ ecommerce websites, iOS, and Android applications.- Built and launched an internal on-site search engine from the ground up, and replaced a third-party vendor in less than a year. - Established multi-year product roadmaps, product strategy, and prioritization based on business strategic direction and needs, and communicated product vision to brand stakeholders.- Collaborated with UX and UI designers, Engineering, QA, and Analytics in the agile methodology, launching 10+ browse page feature enhancements in the first half of 2018, improving Product Listing Pages, Filtering, Category Navigation, and other high visibility features. - Used qualitative and quantitative analytical data to drive product roadmap, by collaborating with data science, analytics, and UX research teams on user testing, machine learning, behavioral data, A/B testing strategy, KPIs, and Google Analytics reporting dashboards.

- Delivered six enterprise, in-house, retail mobile applications to support brick and mortar store operations for three global brands by leading an agile software team consisting of one user experience designer and two engineers.- Acted as the voice of the customer. Conducted interviews with brand leaders and in-store research with end users to provide clear goals around user needs, and drive incremental value that could be delivered with each iteration. - Trained brand store operations teams and in-store associates on app functionality, and wrote supporting technical documentation.- Conducted QA, regression, and testing for all app launches and iterations.

- Defined and delivered to market products for a SaaS company in the retail marketing technology space, including cross-channel product recommendations, reporting and data analysis tools, client satisfaction features, and more. Deployed features and enhancements accessed daily by over 1,000 users in the roles of: online marketers, merchandisers, web production, and business analysts. - Collaborated across engineering, user experience, design, client success, account management, product marketing, and sales teams to support dozens of Fortune 100 and IR 500 companies in their website testing and personalization initiatives. Supported the sales and marketing teams by communicating the products’ capabilities and the needs they fulfill for our customers and prospects, supporting retention, new business, and cross-promotion of the product portfolio in the B2B landscape. - Led four agile software development teams consisting of up to six developers each, and followed scrum methodology to define and plan minimum viable versions for multiple platform additions and enhancements. - Established, defined and prioritized requirements for both new and existing products, and contributed to the vision and direction of the short term and long term roadmap and product portfolio.

- Increased the bandwidth and velocity of the leadership team by concentrating time, effort and priorities on strategic initiatives including recruiting, strategic growth initiatives, and process standardization.- Focused on product process improvement by project managing four major go to market initiatives, improved the product enhancement requests process, and documented a playbook to conduct product beta-feedback periods.- Lead a cross-functional team across DevOps, legal, account management, and marketing to open an international data center in Europe and implement latency reducing services.

- Provided brand manager relationships for an international marketing and media agency that specializes in advertising solutions for pharmaceutical, bioscience and medical device firms.- Coordinated project management for ten major website launches across creative, strategy & analytics, regulatory, user-experience and technology teams.- Managed operating budgets of $2 million with oversight of website development for five blockbuster drugs including search engine optimization (SEO) and website traffic metrics.

- Managed corporate office operations for strategy division of insurance provider with 2.2 million subscribers. - Designed corporate-wide social media strategy with extensive research on platforms, competitive analysis, benchmarking best practices and identifying specifications for advertising agencies.- Managed United Way initiatives and decreased campaign operating expenses by $3,500 over previous period, with 82.85% employee participation and $900,000 in funds raised.