Glen Miller Email and Phone Number

Managed the South Eastern medical supply distribution of a branch supporting an annual sales budget of $52M directing the daily operation to include receiving, inventory management, labor and order management and full responsibility for building and equipment maintenance.• Increased productivity by 40%, decreased throughput cost by $250K annually by successfully applying 5S principles, Lean principles and Kaizen events driving continuous improvement• Had full P&L accountability to insure the branch remained profitable and consistently exceeded budget goals• HR functions to include, hiring, training, retention, and disciplinary action where required• Managing a $5M inventory including daily cycle counts, cycle count resolution, root cause analysis and annual physical inventories with over 7000 sku's.• Complete responsibility for operational vendor relationships

Hands on Manager of all operational functions of a 150K sq. ft. foodservice center that delivers to over 500 customers in the Southeastern United States. • Started up the facility and hired, trained, and managed all warehouse and driver personnel implementing all company policies and procedures.• Set up all vendor contracts for Atlanta and maintained relationships to ensure operational success. • Responsible for all of fleet management within the Federal Motor Carrier Safety Administration CSA program. • Using Lean Six Sigma strategies consolidated routes within the company from existing branches and acquired companies driving over a half a million dollars to the bottom line for the company. • Opened communication between Sales and Purchasing and Operations to manage transportation costs, inventory requirements, and exceed customer expectations with competitive pricing by reducing landed costs. • Full responsibility for developing and maintaining Budget, Monthly P&L reports, and KPI’s.

Senor Level Manager of a yearly budget of 500 million dollars directly managing 20 Distribution Centers delivering frozen, refrigerated and dry product throughout the United States to over 2000 Popeye and Cinnabon stores. • Managed distribution to establish routing efficiencies to include loop back hauls, consolidation, and favorable distributor pick up incentives to drive costs out of 90% of the lanes to all distributors. • Set inventory levels and lead times for distributors to achieve 100% fill rates on key items and an overall fill rate of 99.50% for the entire product line sold to the stores through communicating expectations and accountability.• Managed all distribution centers to achieve over 93% on time deliveries to all stores system wide directly working with routing personnel and store managers while following DOT regulations. • Negotiated and implemented distributor, 3PL, and transportation vendor contracts for 90% of the system resulting in over $5M in savings through lower distribution fees, landed cost savings, standardized lumper fee structures, favorable fuel surcharge programs, and multiple activity based incentives for operators to take advantage of. • Built and Lead a team from Franchisees, Distribution Centers, Vendors, and the Franchisors to create a 48 hour recovery system for catastrophic events which directly affected stores in disaster areas.

Hands on manager of a 150K sq.ft. warehouse to include personnel, equipment, and inventories, which made daily deliveries to over 200 stores• Reduced labor costs by 30% through the utilization of the theory of constraints and setting expectations, verifying processes were being followed, and rewarding accountability. • Developed an inventory system for the frozen and refrigerated goods ensuring proper rotation occurred and maximized inventory turns which resulted in minimized spoilage and reduced carrying costs.• Consistently ran fill rates at 99.8% and on time delivery rates at 98% by working directly with the customer to understand promotional and operational needs and establishing efficient routes.

Mid- Level Manager of the Southeastern distribution facility to include direct reports of inside sales, accounts payable and receivable, warehouse operations, and fleet management while establishing budgets and being held accountable for Profit and Loss Statements.• Reorganized the Southeastern fleet for better equipment utilization and service levels by implementing the Spoke – Hub Distribution Paradigm to drive out both carrying costs and transportation costs. • Restructured internal management and changed the culture within the facility while also working with the employees to change the layout of a 75,000 sq. ft. warehouse with 60,000 sku’s to increase productivity, accuracy, fill rates, and decrease hours, damages and returns and/or credits, • Made the company’s largest sale: $1.25M by obtaining the PO through cost saving transportation strategies and building direct customer relations.

Corporate Manager responsible for the implementation of standardization of warehouse management systems and distribution procedures for start up facilities and acquired 3PL distribution centers.• Converted the AS 400 WMS system in many distribution centers acquired in buyouts, mergers, and rollouts.• Wrote the company’s first SOP for 100% RF inventories, which reduced office labor for inventories by 90%.• Responsible for the implementation of improvement projects for the Southeastern distribution centers, i.e. pick lines, productivity measurements, and scorecards / Key Performance Indicators.