* Execute settlement processes and procedures in accordance with defined controls to produce monthly rates used for customer billing and reconciliation.* Resolve client questions, disputes, and data errors in an accurate and timely manner.* Assist with system enhancements, product implementation, certification and testing criteria within the settlement department.* Provide additional support and coordination across retail pricing, forecasting, and settlements groups in support of portfolio management services and other ad-hoc projects as required.

* Business co-lead responsible for large scale system integration project, impacting all commercial power platforms.* Partner with business representatives to ensure project requirements are detailed, accurately stated, identify impacted business processes, and deliver desired business functionality.* Coordinate and lead product discussions across all markets impacted by the system integration project.* Provide business expertise related to wholesale and settlement systems in order to align go-forward processes

* Plan, develop, coach, and formally lead a team of pricing analysts on a regional Power Deal Management team. * Develop, deploy and monitor the day-to-day processes, procedures and priorities that support the retail electric business model of the region with emphasis on the support of sales and customer retention. * Possess an expert level understanding of LDC and ISO tariffs, in addition to contract language which governs the obligations to our retail electric customers.* Track and monitor regional performance targets, including margin, volumes, and other impacts on profitability. * Maximize teamwork and foster an environment that is consistent with corporate values and expectations. * Partner with Sales channel employees to ensure timely responses to customer retail electric pricing requests and proposals. * Verify cost components, risk assumptions and margin guidelines built into the pricing models for various product options referencing historic information and market insight to track validity and provide feedback to all levels of the organization. * Update and maintain the risk management systems supporting the various retail electric markets served. * Understand and interpret LDC and ISO tariffs, work effectively with all impacted departments to update business processes to support standardization and continuous improvement.* Support the Sales and Power Deal Management teams on complex bids, custom deals, and customer meetings. * Collect, review, and investigate competitive price feedback and deliver items of concern to interested parties.* Obtain, organize and manipulate large quantities of data to investigate trends, analyze customer usage, and deliver visual summaries of findings.

* Provide support in transferring manual processes to automated platforms and support ongoing enhancements. * Identify on-going opportunities for process improvement and system enhancements. * Work to standardize and streamline retail electric business processes while ensuring customer value add, and development of retail electric operational best practices in support of the regional markets. * Create documentation and provide training presentations to support change management and a positive user experience, reinforcing a successful roll out of automated platforms and enhancements.* Assist Accounting, Risk, and Power Deal Management on both internal and SOX audits, initiating process changes, and administrating internal and compliance controls.* Serve as a primary subject matter expert to translate business needs into tangible IT requirements.* Partner with application development resources to mock up, test and deliver desired outcomes.* Develop and implement processes to handle custom requests prior to automation. Document, communicate and train all groups impacted by the new processes.* Support the New Product Development process, Market Entry process, and custom products. * Design and write ad-hoc SQL queries and extensive excel macros to obtain information from the pricing systems relating to customer volumes, margin, and throughput