I am driven to creating outstanding user experiences. As a UX Design Specialist, I have delivered projects for IT, marketing, human resource, manufacturing and not-for-profit organizations, ranging from community programs to BMW and Vodafone. In my engagements I lead or contribute to process optimization projects, including research, user flow and prototyping, continuing on to development and implementation. I use my communication training and coaching background to foster a productive environment for collaboration. My career has offered me the rewarding challenges of working on diverse projects, such as launches of mobile phone networks, enhancement of customer care processes, creation of employee development programs and modernization of membership management approaches. I've served clients in the USA, Poland, Portugal, Jordan and Germany.My key skills include:Business requirements analysisCompetitive analysisInformation architecturePrototypingUI designUsability testingUser flowsUser researchWireframingBusiness strategyTeam coachingProject managementVirtual team collaborationIntercultural communicationsI invite you to contact me to discuss your vision for improving the user experience at your for- or not-for-profil organization.