Stephanie A Miller, Jd, Mba Email and Phone Number
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I love to dig into business problems and solve them with innovative outcomes. I constantly envision creative ways to improve and upgrade deliverables. To accomplish this, I focus on high standards, build cohesive and high-performing teams, and generate and execute on ideas that thwart tradition. I’ve enjoyed many positions throughout my career in human resources operations and strategy, and developed an expertise in employee & labor relations. My personal and professional experiences have taught me the following: I rapidly earn the respect of others through high standards:- I put my customer groups at the center of all that I do.- I champion cross-functional collaboration and relationship building.- I empower people leaders to address employee & labor relations issues in support of organizational goals while minimizing risk. I can lead and grow world-class teams from 10 to 100 people:- I have a competitive spirit, but helping the team win gives me greater motivation.- I influence others through high expectations of myself and others.- I am a strategic thinker and conscientious of the smallest details. - I welcome and embrace new perspectives. I educate, refine, and drive myself to be a better person:- Because I never settle, I’m constantly learning.- I remain calm in the face of adversity.- I make quick, creative, and high-quality decisions. - I have a profound sense of adventure. Skills/Interests: Workplace investigations, pro-employee programs, union contract negotiations, union grievance processes (including arbitration & mediation), design & implementation of centralized HR service delivery models, union organizing counter campaigns, instructional design, training & development, public speaker, published author, licensed attorney in the state of Minnesota.
Akamai Technologies
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- akamai.com
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Senior Director, Head Of Employee Relations - Center Of Excellence (Americas)Akamai Technologies Apr 2024 - PresentCambridge, Ma, UsEnhancing and elevating the company's Employee Relations practice by: • Directly leading a team responsible for day-to-day employee relations support for Canada, LATAM, and the US and indirectly leading the same for EMEA and APJ;• Creating consistent processes for conducting and documenting fair and thorough workplace investigations and the management of performance improvement matters;• Designing and implementing comprehensive self-service resources and learning assets to develop and improve managers' employee relations' skills;• Leveraging trend analytics to curate proactive solutions;• Conducting workplace investigations that involve Senior Directors+; and• Supporting large and small-scale organization restructures
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Director, Head Of Employee Relations - Center Of Excellence (Americas)Akamai Technologies Feb 2021 - Apr 2024Cambridge, Ma, Us
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Podcast Host For House Call (Claire Vincent)Affinity Strategies Sep 2021 - PresentGreater Chicago, UsFor Podcasts and Demos: https://linktr.ee/ClaireVincent -
ArbitratorFinra Jan 2020 - PresentWashington, District Of Columbia, UsArbitrations with FINRA’s Office of Dispute Resolution. -
MemberEmpower: The Employee Relations Community Nov 2021 - PresentFlorham Park, New Jersey, Us -
Director, Associate RelationsLowe'S Companies, Inc. Jan 2018 - Feb 2021Mooresville, Nc, UsResponsible for the implementation of the Company’s Employee & Labor Relations philosophy and strategies in support of its 310,000 store operations, supply chain, contact & support center associates.• Leads a team of managers’, consultants’, supervisors' and advisors' efforts in conducting timely, thorough, and fair investigations regarding Title VII and workplace policy issues;• Provides oversight to team on addressing performance management concerns;• Uses trend analytics to lead and guide local HR/operators on solutions;• Serve as a lead in the Company’s Employee Relations Transformation, which includes shifting to a fully centralized function and design and implementation of a new case management system; • Participates in the development and implementation of Employee Relations policies, programs, and other Company initiatives; and• Develops and implements strategies to create and maintain a union-free US enterprise. Leads responses to a variety of union organization activity across all US business units. -
Adjunct FacultyDavidson County Community College Dec 2018 - Sep 2019Designed a course as part of the North Carolina reentry program for offenders. Curriculum includes: self-assessments, creating post-incarceration plan and setting goals, finding a job, career management, and building a network and leveraging resources.
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Director, Employee RelationsWalgreens Jul 2015 - Jan 2018Deerfield, Il, UsResponsible for the development and implementation of the Company's Employee Relations philosophy and supporting strategies in support of its 250,000 store operations, supply chain, specialty pharmacy, and support center team members. Duties include: • Leading, developing, and guiding a team of 30 team members, including 4 direct reports and 26 indirect reports.• Use trend analytics to develop interventions, including preventative programs to reduce ER risk. • Oversight of the following employee relations functions: o The investigation and resolution of all employee relations concerns (both manager and team member initiated);o All requests for ADA and religious reasonable accommodations;o Drug testing program, including pre-employment, random, reasonable suspicion, and post-accident drug screening;o Creating, modifying, interpreting, and implementing of all employee relations policies;o Hand-offs between other functions and employee relations (Tier 1 HR Shared Services, compliance, asset protection, consumer relations, employment law, tort litigation, etc.).• Driving continuous process improvements regarding employee relations service delivery.• The development and nurturing of collaborative partnerships with all areas of the Company, including leaders of store/pharmacy operations, supply chain & support center leaders, human resources, asset protection, legal, compliance, executive leaders, and global functional leaders.• Closely partnering with appropriate parties to ensure all Company-wide initiatives include employee relations input. • Serving as a trusted partner and advisor to executive leaders regarding employee relations incidents. -
Director, Employee & Labor RelationsBest Buy Jan 2015 - Jul 2015Richfield, Minnesota, UsSeasoned employee and labor relations professional responsible for the oversight of enterprise-wide high risk workplace investigations and performance-related issues as well as provided specific support for Best Buy's supply chain, corporate, specialty (Geek Squad and mobile stand alone stores) & premium brands (Magnolia and Pacific Sales & Kitchen).Implemented the enterprise's employee relations philosophy and strategies, including developing, modifying, and interpreting employee relations policies/procedures/standards. Played a key role in developing and implementing Best Buy's insourced employee relations model, including: designing and implementing the insourced service delivery model (standards, processes, forms, stakeholder training & communication), choosing and customizing the case management platform, recruiting and hiring 30+ new employee relations professionals, developing the new team's 6 week on-boarding program, developing and conducting 40+ hours of training for the new team, and developing the initial metrics and quality audit processes.Regularly collaborated with asset protection, legal, ethics, HR generalists, business leaders, and other stakeholders to address enterprise-wide concerns.Provided advice and counsel to HR business partners and business leaders to address employee relations concerns. -
Sr. Mgr-Lead Investigator, Employee RelationsBest Buy Oct 2012 - Jan 2015Richfield, Minnesota, Us• Establish and implement enterprise employee relations philosophy.• Investigate and resolve all performance/conduct concerns raised against enterprise officers.• Develop and interpret enterprise employee relations policies/procedures.• Manage outsourced vendor to ensure proper review, investigation, and resolution of employee relations issues in accordance with the enterprise employee relations strategies.• Collaborate with asset protection, legal, ethics, and other stakeholders to address enterprise-wide concerns.• Provide advice and counsel to HR business partners and business leaders to address employee relations concerns.
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Director Of Human ResourcesMetropolitan State University May 2009 - Oct 2012Saint Paul, Minnesota, UsResponsible for the direction, strategic planning, and implementation of all human resources policies, procedures, and practices, including:• Oversight of all Labor relations and contract interpretation and compliance matters, including handling grievances involving 6 unions and 2 unrepresented employee groups;• Directing the recruitment, hiring, promotion, evaluation, professional/personal development, and retention processes for the university;• Administering the classification and compensation systems for all employee groups, project staffing needs and related costs and, assisting with university-wide budget planning;• Directing compliance of: state and federal statutes, guidelines, rules and system-wide policies;• Development and oversight of HRIS processes and the maintenance of complete and accurate data and other records;• Administering and oversight all employee benefit programs;• Serve as designated representative of the university for all HR and labor relations matters;• Coordinating and managing all university responses to all employee and student legal matters;• Responsible for continuous HR process improvements;• Supervise the HR office staff and administer the HR office budget• Serve on President's cabinet -
Director Of Human ResourcesNormandale Community College Sep 2008 - May 2009Bloomington, Mn, UsResponsible for all human resources policies, procedures, and practices, including:• Labor relations and contract interpretation and compliance matters, including handling grievances involving 4 unions and 2 unrepresented employee groups;• Directing recruitment, hiring, promotion, evaluation, professional/personal development, and retention processes;• Administer the classification and compensation systems for all employee groups, project staffing needs and related costs and assist in college-wide budget planning;• Direct compliance of: state and federal statutes, guidelines, rules and system-wide policies;• Develop and oversee HRIS processes the maintenance of complete and accurate data and other records;• Administer and oversee all employee benefit programs;• Serve as designated representative of the college for all HR matters;• Responsible for continuous HR process improvements;• Supervise the HR offce staff and administer the HR office budget -
Employee Relations Lead Project ManagerAccenture 2007 - 2008Dublin 2, IeManaged client-facing employee relations projects on firm's engagement with Best Buy, Inc. -
Employee Relations Case ManagerAccenture 2005 - 2007Dublin 2, IeLed a team of employee relations professionals in support of managers' decisions related to workplace issues and the investigation of employee complaints for the firm's Best Buy, Inc. engagement.
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Director, Personnel For Office Of The ChancellorMinnesota State Colleges And Universities 2003 - 2005St. Paul, Mn, Us -
Senior Labor Relations SpecialistMinnesota State Colleges And Universities 1999 - 2003St. Paul, Mn, Us
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Interim Director Of Human ResourcesMinnesota State University Moorhead Jan 2004 - Jun 2004Moorhead, Mn, Us
Stephanie A Miller, Jd, Mba Skills
Stephanie A Miller, Jd, Mba Education Details
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Mitchell Hamline School Of LawLabor & Employment Law -
University Of St. Thomas - Opus College Of BusinessManagement
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University Of Wisconsin-MadisonPolitical Science
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Chilton High SchoolCollege/University Preparatory And Advanced High School/Secondary Diploma Program
Frequently Asked Questions about Stephanie A Miller, Jd, Mba
What company does Stephanie A Miller, Jd, Mba work for?
Stephanie A Miller, Jd, Mba works for Akamai Technologies
What is Stephanie A Miller, Jd, Mba's role at the current company?
Stephanie A Miller, Jd, Mba's current role is Forward-Thinker | Progressive Leader | Influencer | Results Oriented.
What is Stephanie A Miller, Jd, Mba's email address?
Stephanie A Miller, Jd, Mba's email address is sl****@****hoo.com
What is Stephanie A Miller, Jd, Mba's direct phone number?
Stephanie A Miller, Jd, Mba's direct phone number is +184794*****
What schools did Stephanie A Miller, Jd, Mba attend?
Stephanie A Miller, Jd, Mba attended Mitchell Hamline School Of Law, University Of St. Thomas - Opus College Of Business, University Of Wisconsin-Madison, Chilton High School.
What are some of Stephanie A Miller, Jd, Mba's interests?
Stephanie A Miller, Jd, Mba has interest in Social Services, Personal Interests, Skiing, Traveling, Civil Rights And Social Action, Education, Environment, Long Distance Running, Reading, Poverty Alleviation.
What skills is Stephanie A Miller, Jd, Mba known for?
Stephanie A Miller, Jd, Mba has skills like Employee Relations, Human Resources, Training, Recruiting, Leadership, Employment Law, Hris, Labor Relations, Policy, Employee Benefits, Hr Policies, Higher Education.
Who are Stephanie A Miller, Jd, Mba's colleagues?
Stephanie A Miller, Jd, Mba's colleagues are Surya Narayan, Lindsey Yurchak, Mohd Annas, Bryan Alexis Barquero Fallas, Jeff Hardt, Caio Bastos, Shah Ameenullah Adil.
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