Tracey Miller

Tracey Miller Email and Phone Number

Director | Program/Project Manager | Retirement Plans Professional | Relationship Manager | Client Services Manager | Strategy and Execution @ Voya Financial
Boston, MA, US
Tracey Miller's Location
Greater Boston, United States
Tracey Miller's Contact Details

Tracey Miller personal email

n/a
About Tracey Miller

I am an accomplished and effective Project Management professional with extensive experience in the financial services industry and defined contribution retirement plans. I have demonstrated expertise in managing complex projects with direct client and consultant contact, as well as in building tools, procedures, and solutions to improve client service and reduce project risk and cost. I am skilled in policy and procedure implementation and support and have proven ability to drive planning and strategy to meet company objectives.

Tracey Miller's Current Company Details
Voya Financial

Voya Financial

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Director | Program/Project Manager | Retirement Plans Professional | Relationship Manager | Client Services Manager | Strategy and Execution
Boston, MA, US
Website:
voya.com
Employees:
8703
Tracey Miller Work Experience Details
  • Voya Financial
    Voya Financial
    Boston, Ma, Us
  • Tiaa
    Director, Strategy And Execution
    Tiaa Nov 2023 - Present
    Boston, Massachusetts, United States
    Functioned as a technical/functional master in retirement plan sales strategy and made decisions on tactical issues that impacted the retirement business.* Oversaw the implementation of policies and procedures supporting the business area strategy.* Drove and oversaw meeting planning in support of the retirement sales strategy and objectives collaborating with multiple stakeholders such as Marketing, IT, Sales, Government Relations and Finance, for example.
  • Tiaa
    Transition Manager
    Tiaa Aug 2015 - Nov 2023
    Served as the primary Transition Manager for TIAA’s largest retirement plan for their retirement plans on-boarding. This included on-boarding and training on retirement plan administration as well as adding new services to their multiple retirement plans. Collaborated with outside vendors and leading industry consultants on onboarding and vendor concerns for many of TIAA’s top retirement plans. Worked on a variety of transitions with top 200 clients on a multitude of retirement plan products and services including consulting and set up of new and existing services.
  • John Hancock Retirement Plan Services
    Project Manager - Dc Implementation
    John Hancock Retirement Plan Services Oct 2013 - Aug 2015
    Westwood, Massachusetts, United States
    Coordinated the conversion of Defined Contribution retirement plans and Taft Hartley plans for John Hancock Retirement Plan Services.* Headed the Implementation Team to on-board new Defined Contribution Plans to John Hancock Retirement Plan Services facilitating client meetings, collaborating with client advisors and being the main contact for the client during the implementation phase.* Collaborated with internal partners such as Sales, Institutional Relationship Managers, IT, Product, and Compliance to lead successful implementations.* Worked on the largest Defined Contribution relationships within the John Hancock Retirement Plan Services client base to create updated services, enhance relationships and onboarding of new relationships.
  • Fidelity Investments
    Senior Project Manager
    Fidelity Investments 2007 - Oct 2013
    Marlborough, Ma
    • Worked directly with clients, industry peers, and internal contacts to transition Defined Contribution retirement plans with over $1B in assets to new 401(k) record-keepers and trustees. Created integrated project plan and procedures governing various segments to standardize future transitions. Became the subject matter expert for the department after presenting the plan to various internal groups for their approval.• Coordinated the conversion phase of Defined Contribution retirement plans for Fidelity Investments’ largest 401(k) and 403 (b) plan segments. • Interacted with all levels of management and peer groups to influence project outcomes.• Led process improvement initiatives and identified best practices to reduce errors.• Built the onboarding curriculum for new team members and mentored new associates on client issues.• Consistently praised for keeping project costs under budget while managing client expectations, and for satisfying client needs while influencing them to adopt Fidelity best practices.

Tracey Miller Skills

Financial Services Risk Management Business Analysis Business Process Improvement Process Improvement Project Management Management 401k Pmp Analysis Relationship Management Defined Contribution Negotiation Mutual Funds Vendor Management Retirement Investments Program Management Securities 403 B Financial Analysis

Tracey Miller Education Details

Frequently Asked Questions about Tracey Miller

What company does Tracey Miller work for?

Tracey Miller works for Voya Financial

What is Tracey Miller's role at the current company?

Tracey Miller's current role is Director | Program/Project Manager | Retirement Plans Professional | Relationship Manager | Client Services Manager | Strategy and Execution.

What is Tracey Miller's email address?

Tracey Miller's email address is tr****@****fmr.com

What schools did Tracey Miller attend?

Tracey Miller attended Babson College, Boston College - Wallace E. Carroll Graduate School Of Management.

What skills is Tracey Miller known for?

Tracey Miller has skills like Financial Services, Risk Management, Business Analysis, Business Process Improvement, Process Improvement, Project Management, Management, 401k, Pmp, Analysis, Relationship Management, Defined Contribution.

Who are Tracey Miller's colleagues?

Tracey Miller's colleagues are Venkat Subbarao Rajulapudi, Jimmy Kirtland, Pooja Mahajan, Beth Hohman, Debra Buller, Emily Shannon, Jeana Bettencourt.

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