Millicent (Lisa) Finney Email & Phone Number

A forward thinking, capable and committed Senior IT Consultant with a proven ability to meet agreed deadlines, co-ordinate work and work to defined ITIL, COBIT and ISO/IEEE standards and methodologies within a structured environment. Focused on any task at hand and able to utilize existing knowledge and experiences to come up with practical solutions and alternatives to IT Service and QA processes. Having first class leadership, negotiating and communicating skills and capable of providing authoritative guidance and advice to both in house and third party test teams.An overall 25+ years of experience as a Software Professional in multiple work environments and roles, possessing 20 years of test management, compliance /governance, testing, QA, test governance, ITSM, ISMS.ACHIEVEMENTSCreated and implemented policies, standards, processes and procedures (QMS, SOX, POPI, ISMS, PCI DSS)Created and implemented ITGC (IT General Controls) Created and implemented processes and procedures for a customer services division (ITIL Service Transition)Conducted ISTQB Foundation Training CoursesImplemented controls based on ISO 9000 - developed QMSInternal Auditing QMS, ISMS, CMMi, TMMi, TPiSkills:• ITGC's based on COBIT/ITIL/ISO9001 Standards• Security Controls (Policies and Procedures) based on OWASP, NIST and ISO

Listed skills include Test Management, Test Governance, Test Center Of Excellence, Team Building, and 32 others.