The named member of staff who is available to support front line staff dealing with customers and any other situations that may require a management decision. Responsible for ensuring the smooth running of the centre including opening and closing the centre. First point of call for member feedback. Named First Aider and Fire Marshal on site.

- Running small scale fitness classes and maintenance of gym facilities - Leading gym inductions - Designing tailored fitness programmes with necessary nutrition advice- Blood pressure consultations - Customer service and engagement with varied age ranges and abilities- Social media input

Fitness instructor in the gym at Hallamshire Tennis and Squash Club. A member facing role leading inductions and devising fitness programmes.

 Leading gym inductions Teaching members how to use gym equipment safely and effectively Shift work around university study

 Customer service throughout Covid-19 pandemic including phone enquiries  Knowledge of shop and pharmacy drug stock and health advice IT skills, money handling and stock replenishment