• Liaised and coordinated with the admissions department• Received student’s applications and prepared documents: Writing personal statements and reference letters, Proofreading, and Translating documents Vietnamese - English• Took care and supported customer requests throughout the service process• Communicated with Korean universities via email and phone calls regarding student admission status and progress and followed up on university applications.

• Planned and prepared lessons and activities that meet core objectives and principles and are in line with the curriculum goals • Assessed student progress through assignments, tests, and other evaluation • Incorporated technology and other resources to enhance learning experiences • Managed classroom crises and resolved conflicts

• Managed and organized scientific research activities and intellectual property: scientific conferences, seminars and workshops • Assisted preparation of publications and outreach materials: conference proceedings, infographics, social media posts • Performed administrative assignments in support of scientific activities

• Reviewed manuscripts submitted to the journal • Developed and managed the journal’s website https://jfs.ulis.vnu.edu.vn/index.php/fs/index

• Led a group of 20 members to research, ideate, and stay updated to propose policy initiatives in protecting intellectual property rights in the AI era • Collaborated with legal experts and business professionals to ensure the team’s initiatives are legally sound • Monitored and evaluated project progress to ensure tasks are completed on schedule