Million Gui Email & Phone Number

中国 上海市

中国 上海市

• Operations Support: Responsible for the operation business support of 220+ stores in SR direct channel and 19 dealers (170+ stores) in IR. Involved in Expense Management & Reimbursement, Store List Update & Information Support, Retail Staff Bonus & Allowance Application, Retail Staff Engagement Arrangement• Business Process Specifications: Visited the stores regularly to monitor and analysis the store operational issues, communicated to improve operation process, formed GROM 1.0 Review (Store Operation Standard Manual), such as Store Cashier Display, Staff Grooming, Product Return and Exchange Guide, Stock Room Management. Established a Dealer Incentive Agreement Signed Settlement, Shop Payment and Invoice Recovery and other norms• Inventory Management: Monitored store operating situation, connected with the purchase demand of the stores, audited processes of inventory and stock movement to ensure the smooth operation of the store• Employees Management: Trained the area manager & retail staff how to use Quinyx (Employee Attendance System), explained the practical problems of the shift scheduling in the system, assisted in employee attendance audit, formulated effective employee incentive plan• Internal Publicity: Contacted Global Team and various departments of the company to convey information to stores and improve CoCo information exchange platform

中国 上海市 黄浦区

• Business Summary: Tracked and summarized one-to-one customer service records every week, analyzed the sales data. Contacted the team lines to summarize the Department Reports (Schedule/HC/Event Calendar). Formed the annual summary of the project and designed the cover of the manual• Monthly Report Production: Understood deeply the company's product line and corporate culture, improved the store brand story, the produced Retail Monthly• Market Analysis: Followed up the implementation of meeting decisions and feedback of market activities, investigate and analyzed the activity trends of similar competitive brands in the market• Activity Support: Involved in the Shanghai Masters, New Product Launch and other important activities, responsible for the overall planning of staff, the reception of owners and VIP customers• Daily Affairs: Assisted the Department Director in daily work, including meeting arrangement and coordination, document approval, travel reservation and reimbursement approval