Heidi Mills Email & Phone Number

Daily restaurant management and executionMarketing and menu development to appeal to customer demographicsTeam leadership with a focus on enhanced customer experienceDeveloped unique product offerings from retail, food and beverageManaged catering and event programDeveloped marketing campaigns across three restaurants which included graphic design, website, social media channels, street signage and video shootsManaged administrative processes and departmental communication.

Full responsibilities for all operational and financial decisions/strategiesIncreased sales by developing a catering and box lunch program, targeting local businessesImproved daily opening and close process by replacing an antiquated paper register system with a new POS system.Increased customer throughput by simplifying the customer ordering process and table service.Responsible for all marketing and advertising of the restaurant which included a standing live local television promotion.

Nashville, Tn, Us

Assigned daily activities & trained administrative support staff, ensuring work schedule completionAdministrative support & executive liaison for 20 cancer centersOversaw & optimized travel arrangements & contractsApproved payroll & expense reportsMaintained all leasing agreements & building maintenanceBoard member on the e+ Foundation

Nashville, Tn, Us

Responsible for marketing budget, procurement, & contract negotiations for marketing projectsSet marketing goals, objectives and continuous improvementsMaintains company website through site design modifications and web contentImplemented new company tag line to match current direction after 30 years of businessDevelop and maintain company brochure and customer specific presentations

Responsible for data management & attending executive meetings and daily production meetingsOrganize and stock boardroom & conference rooms for supplier/customer visitsCreate and manage travel plans for Chairman & PresidentResponsible for team development and trainingLead continuous improvement activities through team building meetings

Maintained client database, organized & attended client meetingsDrafted legal correspondence to both clients & outside legal counsel

Lincolnwood, Il, Us

Coordinated independent research for marketing companiesOrganized client presentations and managed client special needs/requestsDirected all research participants in & out of each session

Partnered closely with Head Pastry Chef in the menu development and special ordering of all ingredients for desserts in the restaurant as well as being responsible for conducting daily meetings to review dessert menu with waitstaff. Additional responsibilities included assisting all other stations, when necessary, during peak service times.

Associates In Applied Science, Culinary

Education record