Monique Mills

Monique Mills Email and Phone Number

Creative Director @ Blue Cross NC
durham, north carolina, united states
Monique Mills's Location
Charlotte, North Carolina, United States, United States
About Monique Mills

Multifaceted detail oriented self starter with experience in several industries including but not limited to Industrial Sewing, Medical Billing, Insurance, Retail, & Hospitality. Successful track record handling complicated assignments. Highly experienced in reconciling insurance, payments and resolving account disputes. Proficient in a variety of practice management software applications. Dedicated to maintaining patient confidentiality. Quality focused with a successful track record of handling difficult customers. Highly experienced in sales and merchandising as well as resolving account disputes. Proficient sales associate experience with training in a variety of point of sales systems as well as customer satisfaction.

Monique Mills's Current Company Details
Blue Cross NC

Blue Cross Nc

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Creative Director
durham, north carolina, united states
Website:
bluecrossnc.com
Employees:
4989
Monique Mills Work Experience Details
  • Blue Cross Nc
    Outreach Specialist
    Blue Cross Nc Oct 2024 - Present
    Initiates phone and email requests for medical records from health care providers. Collects, stores and tracks receipt of medical records. Review correspondences and/or inquiries from health information departments to determine needs and accelerate the process of collecting medical records. Utilizes computerized tracking and reporting system for medical record requests and receipts. Extracts provider request listings from large spreadsheet files and formats for reporting and delivery. Utilizes standardized computer-based storage methods to store and retrieve medical records. Maintains confidentiality of medical records. Maintains productivity standards.
  • A Sage Affair
    Creative Director
    A Sage Affair May 2021 - Present
    Charlotte, North Carolina, United States
    At A Sage Affair we specialize in Charcuterie, Organic Balloon Décor, & Event Planning. 2+ years of Corporate meeting & event planning experience3+ years of experience working in a digital or hybrid production and streaming environment3+ years of experience hosting or leading digital events using various platforms such as Zoom, Microsoft Teams, Microsoft Teams Live Events, Webex, or similar streaming/collaboration platformsExcellent communication and organizational skillsAbility to multitask and balance numerous meetings/events simultaneouslyAdvance Microsoft Office SkillsAdvance knowledge of AV production terms, equipment, and methodologiesAdvance knowledge of digital streaming terminology, tools, and processes
  • Caremetx, Llc
    Seasonal Benefit Verification Specialist
    Caremetx, Llc Dec 2023 - Feb 2024
    Charlotte, North Carolina, United States
    Verify insurance coverage, perform benefit investigation, and obtain prior authorization for both new and existing patients in order to process patient prescription orders in a timely manner while demonstrating excellent customer service to patients & payer associates.
  • Charlotte-Mecklenburg Schools
    Teacher Assistant
    Charlotte-Mecklenburg Schools Aug 2019 - Dec 2022
    Charlotte, North Carolina Area
    Provides support to a lead teacher in charge of a classroom. Reinforce lessons by tutoring individual students or small groups. Their duties include creating lesson plans, documenting progress, and overseeing lesson preparations
  • Atrium Health
    Patient Services Specialist
    Atrium Health Nov 2021 - Sep 2022
    Charlotte, North Carolina, United States
    Job duties include researching records and payer information, explaining payment policies for healthcare services, and identifying payment sources and insurance policies. Answer patient questions and maintain updated electronic medical records. Inbound & Outbound Calls, Referrals, Refills, & Prior Authorizations. Scheduling/Rescheduling Appointments for Neurology Department.
  • Delaware North
    Operator
    Delaware North Jun 2018 - Jan 2020
    Charlotte, North Carolina Area
    Coordinate and supervise activities of employees, supervisors and volunteer group members. Ensure compliance with federal, state and local regulations regarding alcohol, sanitation, payroll, employment and EEO. Work appropriately to keep all locations clean, neat, and organized at all
  • Hilton
    Guest Service Agent
    Hilton Jul 2018 - Oct 2018
    Charlotte, North Carolina Area
    Answer telephone calls from guests seeking to make or cancel hotel reservations. Greet arriving guests, assign rooms, issue keys, and collect guest payment and billing information. Agents answer guest requests for assistance and coordinate with housekeeping, bell service, staff and management to fulfill guest requirements.
  • Convergys
    Welcome Specialist
    Convergys Oct 2017 - Feb 2018
    Charlotte, North Carolina Area
    Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer.
  • Toni&Guy
    Receptionist
    Toni&Guy Aug 2015 - Jan 2016
    Greater Atlanta Area
    Welcome clients as they arrive in the salon and provide them with required information• Determine clients’ needs for hair cutting and styling and suggest possible solutions• Maintain knowledge of industry trends and popular hairstyling techniques to keep updated with current fashions• Take telephone calls and respond to inquiries put forth by callers• Schedule appointments and ensure that any cancellations or readjustments are taken care of• Make follow up calls to clients to remind them of their appointments• Determine which hair stylist will be suitable for a client in question• Ensure that hair stylists understands what clients want to have done with their hair• Provide clients with information on products and techniques used during hair cutting and styling activities• Ask clients if they are allergic to any hair products and ensure that hair stylist is aware of this information• Take and record clients’ contact information in the salon database• Operate the cash register, take payments for services rendered and issue change and receipts• Ensure that the cash drawer or register is balanced at the end of the day• Maintain positive work relationships with vendors to ensure that sufficient salon supplies are available• Handle hair salon supplies and equipment inventory activities
  • Lash Group
    Benefit Verification Specialist
    Lash Group Nov 2013 - Oct 2014
    Charlotte, North Carolina Area
    Verifies Commercial and Medicaid insurance for eligibility and benefits· Analyze situations and make appropriate recommendations;· Perform the assigned duties with minimal supervision, but also work in a team problem-solving environment · Appropriately communicates account needs related to under-insured, out-of-network coverage, inactive benefits and/or other additional items requiring attention or action · Keyboarding (demonstrated ability to type quickly and accurately)
  • Connextions
    Third Party Billing Representative
    Connextions Dec 2012 - Apr 2013
    Concord, Nc
    Received inbound service calls from pharmacist/providers addressing questions regarding processing claims, eligibility status/issues, claims inquiries, requests for member update, prescription coverage, prescription benefits, and ID cards Provided objective information pertaining to coverage, annual notice of change, pharmacy/network coverage, and drug formularies· Ensured proactive customer service with the highest degree of courtesy and telephone etiquette
  • J.P. Morgan
    Mail Processor
    J.P. Morgan Oct 2012 - Apr 2013
    Charlotte, North Carolina Area
    Bundle, label, and route sorted mail to designated areas depending on destinations and according to established procedures and deadlines.Check items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached, and that items are in a suitable condition for processing.
  • Forever 21
    Sales Associate
    Forever 21 Oct 2012 - Jan 2013
    Concord, Nc
    Duties for sales associates include greeting customers, helping guests on the sales floor, informing customers of sales or specials, and ringing up purchases. Perform several stocking, cashier, and administrative duties. Maintain the store’s excellent presentation and reputation in the retail industry.

Monique Mills Education Details

Frequently Asked Questions about Monique Mills

What company does Monique Mills work for?

Monique Mills works for Blue Cross Nc

What is Monique Mills's role at the current company?

Monique Mills's current role is Creative Director.

What schools did Monique Mills attend?

Monique Mills attended Art Institute Of Atlanta, Kaplan University, University Of North Carolina At Charlotte.

Who are Monique Mills's colleagues?

Monique Mills's colleagues are Tyler Sipala, Adrian Jean, Christina Hawk, Bea Robinson, Emory Gant-Hawkins, Alison Baker, Shane Chang.

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