Roberta M. Email & Phone Number

• Offered opportunity to redirect attention to main areas of interest and strengths such as strategic projects and process improvement initiatives, including, but not limited to, cooperation with headquarter and factories in Europe, lead main workstream for new Quoting Desk process flow to ensure future quoting accuracy and managed development of Project Operations dashboard to collect and analyze data.• Supervise Project Management and Installation teams for the West Territory – 13 people, 21 States• Focus on cost effectiveness, communication, risk analysis, quality assurance and implementation of highly visible, sensitive and multi-faceted projects.• Lead tactical and strategic account project operations and manage portfolio of complex initiatives spanning one or multiple offerings and departments.

• Spearhead Operations team - Project Managers, Engineers and Installation (37 people).• Deliver accurate and timely forecasting of projects, and overall life-cycle project execution.• Direct cooperation of cross-functional teams, such as Finance, Order Entry, Procurement, Supply Chain, Factories, Logistics, Sales, Service, Corporate and Government Accounts to maintain deliveries of all aspects of projects.• Augmented Engineering team to level workflow, initiated Quoting Desk proposal to improve quoting accuracy and collaborated on development of Project Operations dashboard to collect and analyze data.• Initiated Process Improvement projects and Change Management practices within the Operations Team.

• Coordinated, scheduled and oversaw all aspects of complex projects in collaboration with stakeholders to secure optimal and timely communication and completion of objectives.• Facilitated efforts to identify opportunities for process improvement and executed strategic initiatives to align with current company vision for the optimization of project management operations.• Created and refined templates and overall organization of current management tools.Participated in multimillion RFP presentation and subsequent development of scope statement documentation.

Administered 6 remote direct reports. • Delivered strategic improvement and optimization of project management operations by identifying opportunities and implementing new processes and procedures.• Directed implementation process of new product deployment in clinical settings, on time and within scope.• Streamlined workflow by implementing team procedures and Key Performance Indicators (KPIs).• Guided delivery of pilot international projects on time and within scope, including showroom at Olympus headquarters in Tokyo, Japan and Olympus European headquarters in Hamburg, Germany.• Conducted analysis of available data for trends and outcomes for strategic planning.

Coordinated, scheduled and oversaw all aspects of complex projects. • Controlled project implementation process from inception to closure. • Met client needs as primary liaison, coordinating tasks with internal and external stakeholders.• Conducted financial analysis of each project, validating profitability and identifying trends and opportunities for process improvement.

Supported international affiliations in Mexico and Europe with focus on organizational change and transfer of best practices.• Payed key role as liaison, contributing to strategic planning development, implementation processes, execution and monitoring. • Partnered cross-functionally, supporting efforts to improve management of concurrent initiatives, such as Nursing, Human Resources (HR) / Organizational Development (OD), Pharmacy, Quality, Service Line Development and Customer Satisfaction.• Participated in quarterly steering committee meetings, coordinating presentations with client representatives and C-suite global management team.

Houston, Texas

Supported strategic financial planning for operations, business development and organizational change. • Developed financial models for forecasting and budgetary purposes, designing reporting tools and implementing internal controls.• Designed and implemented procurement process, improving inventory management and eliminating material and financial waste.• Coordinated the interface and implementation of the Customer Relationship Management (CRM) program, streamlining information.

Architectural, interior design and planning firm specializing in commercial and residential projects.• Directed internal design operations of $125MM mix-use residential / commercial development, guiding four to five intern architects.• Supported documentation and design of $100MM+ of architectural project, reviewing plans for compliance, details and RFIs.• Secured cost savings on parking garage project by calculating and determining solutions complying with code requirements.

Mba, Health Care Concentration

Change Management Certificate Program

Architecture