Responsible for the maintenance of customers' relationships, and independently developed new customers. The accumulated number of customers served more than 200, and the total turnover is about 600W dollars. Developed new customers: Conducted proactive to connect the potential clients and analyzed the requirements of clients throughout the CRM inquiries, exhibitions and own initiatives ways. Recommended the professional and customized fulfillment solutions, developed and served more than 500 potential clients.Optimized Process: Sorted out, optimized and improved customer information, optimized customer service process, changed service messages and email template, and updated the introduction of services about 10 versions, effectively improved by 60%. Independently completed 5 copies of SOP documents.Maintained customer relationships: Improved the stable cooperation of clients with professional + Service, prompted multiple sales, cooperated with more than 50 customers by introducing new customers to old customers.

Developed new customers: Analyzed the needs of different customers (B2B) from exhibitions and inquiries, independently developed new clients, followed up the regular customers effectively and promoted order sales of about 5 million yuan.Order and after sales management: Coordinated production department and clients facing communications to ensure the updates of productions and after sales service, won the good reputation from more than 30 customers.Leadership negotiation: Completed the exclusive dealership of an Australia client independently, with a total amount of about $350k.