Milo Carter
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Milo Carter Email & Phone Number

25+ YEARS: SERVICE OPERATIONS LEADER - IMPLEMENTATION, SERVICE & SUPPORT | CUSTOMER SATISFACTION & RETENTION | PROBLEM SOLVER | PROCESS IMPROVEMENT | PROCESS DOCUMENTATION | PEER MENTORSHIP
Location: Costa Mesa, California, United States 3 work roles 1 school
1 work email found @ultimatesoftware.com 1 phone found area 800 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email · 1 phone

Work email m****@ultimatesoftware.com
Direct phone (800) ***-****
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Role
25+ YEARS: SERVICE OPERATIONS LEADER - IMPLEMENTATION, SERVICE & SUPPORT | CUSTOMER SATISFACTION & RETENTION | PROBLEM SOLVER | PROCESS IMPROVEMENT | PROCESS DOCUMENTATION | PEER MENTORSHIP
Location
Costa Mesa, California, United States

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Milo Carter is listed as 25+ YEARS: SERVICE OPERATIONS LEADER - IMPLEMENTATION, SERVICE & SUPPORT | CUSTOMER SATISFACTION & RETENTION | PROBLEM SOLVER | PROCESS IMPROVEMENT | PROCESS DOCUMENTATION | PEER MENTORSHIP based in Costa Mesa, California, United States. AeroLeads shows a work email signal at ultimatesoftware.com, phone signal with area code 800, and a matched LinkedIn profile for Milo Carter.

Milo Carter previously worked as Payment Services Implementation Consultant at Ukg and Fulfillment Services Manager at Ceridian. Milo Carter studied at College Of The Canyons, General Studies, Valencia, Ca.

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Email format at ultimatesoftware.com

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{first}_{last}@ultimatesoftware.com
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Profile bio

About Milo Carter

I'm a Customer Implementation, Service and Support Operations Leader who uses collaborative problem solving, process improvement, procedural standardization and superior communication skills to improve customer satisfaction and retention, revenue opportunities and cost management.Under my management Print Services Support:• Improved Net Promoter Score (percentage of customers recommending the service) to +18% from previously negative overall ratings through documentation and implementation of standardized procedures.• Reduced cycle time for reprint file processing from 1.5 hours to less than 10 minutes by eliminating all handoffs and reducing a four-step process to a single step through the implementation of application enhancements.• Reduced annual costs by $120K through the application of postal indicia to all documents mailed directly to customers’ employees.I am able to use analytical thinking, an understanding of business principles, and ability to establish rapport with internal and external customers to optimize efficiencies and build partnerships that deliver operational improvement, internally, and service excellence to the customers.My core competencies include: • Superior oral and written communication• Root cause analysis and resolution• Process Improvement• Change Management• Creative and collaborative problem solvingPlease contact me at MiloCarter10@gmail.com

Listed skills include Process Improvement, Management, Change Management, Business Analysis, and 13 others.

3 roles

Milo Carter work experience

A career timeline built from the work history available for this profile.

Payment Services Implementation Consultant

Ukg

Santa Ana, CA

Onboard enterprise clients on payment services, tax filing, wage attachment payment service. Collaborate with internal team/clients  Set up and verify with customers their payroll tax jurisdictional profile, set up and test funding bank accounts for net pay to employees (if applicable), tax and garnishment payment funding, manage the process to secure.

Sep 2015 - Jul 2024

Fulfillment Services Manager

Fountain Valley, CA

 Reported to VP of Trust Operations and Controls. Managed 5 Business Analysts / 2 Programmers to drive operations of the payroll and W2 print product. Supported high-profile, non-payroll customers in customer service, support and new account installations  Managed seven vendor relationships, purchase order requisitions, vendor invoice reconciliation and.

Dec 2008 - Oct 2014

Business Analyst

Fountain Valley, CA

 Reported to VP of Customer Service. Responsible for documenting/evaluating departmental and systemic processes and procedures, identifying opportunities for, and implementing improvements (collaborating with technical and other interdepartmental resources as appropriate and necessary), documenting the associated procedural and/or processing changes .

Jan 2002 - Nov 2008
1 education record

Milo Carter education

  • College Of The Canyons, General Studies, Valencia, Ca
    College Of The Canyons, General Studies, Valencia, Ca
FAQ

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What is Milo Carter's role at their current company?

Milo Carter is listed as 25+ YEARS: SERVICE OPERATIONS LEADER - IMPLEMENTATION, SERVICE & SUPPORT | CUSTOMER SATISFACTION & RETENTION | PROBLEM SOLVER | PROCESS IMPROVEMENT | PROCESS DOCUMENTATION | PEER MENTORSHIP.

What is Milo Carter's email address?

AeroLeads has found 1 work email signal at @ultimatesoftware.com for Milo Carter.

What is Milo Carter's phone number?

AeroLeads has found 1 phone signal(s) with area code 800 for Milo Carter.

Where is Milo Carter based?

Milo Carter is based in Costa Mesa, California, United States.

What companies has Milo Carter worked for?

Milo Carter has worked for Ukg and Ceridian.

How can I contact Milo Carter?

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What schools did Milo Carter attend?

Milo Carter studied at College Of The Canyons, General Studies, Valencia, Ca.

What skills is Milo Carter known for?

Milo Carter is listed with skills including Process Improvement, Management, Change Management, Business Analysis, Payroll, Recruiting, Employee Relations, and Onboarding.

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