Driven by my passion for continuous learning and growth in business, I bring over a decade of leadership experience and a successful track record across the hospitality and fintech industries. With a B.B.A. from Hotelschool The Hague, I’ve honed my skills in building and managing high-performing teams, launching successful ventures, and driving customer satisfaction.My Expertise: - > Business Leadership & Development: 10+ years experience in food and beverages industry as a leader. I have led openings of new restaurants and cafes, consistently achieving sales targets while delivering exceptional customer experiences. I continued leading teams in my most recent role as team lead in one of the worlds largest cryptocurrency platforms. - > Team Building & Management: Skilled at building multicultural teams, I’ve fostered a culture of collaboration and high performance, ensuring operational excellence with an inclusive approach. I specialised in leading customer support teams with a key mission to deliver 6 star service.- > Sales & Negotiation: Whether it's securing deals or building lasting client relationships, I excel at turning opportunities into results through strategic planning and effective communication.Key Achievements:- > Successfully opened and scaled 10+ of restaurants and cafes, driving both revenue and customer satisfaction.- > Spearheaded multicultural teams across the hospitality and fintech industries, improving operational efficiency and team cohesion.- > Delivered positive sales growth year-over-year in previous hospitality ventures - > Contributed to the growth of a fintech leader in the cryptocurrency sector, navigating complex challenges in a rapidly evolving digital space.Grateful for all the experience I've gained, my goal now is to grow as an entrepreneur. I want to focus on creating memorable client experiences and delivering trustworthy and reliable product & service. Let’s connect and explore how we can create impact together.