Greater Zurich Area Ltd (GZA) is the official investment promotion agency of the economic region of Zurich, Switzerland. Our services include: facilitating evaluation and transition into Switzerland via structure consulting, peer industry & partner introductions, information on R&D incentive programs, site tours, staffing, and business plan preparation for meetings with local & tax authorities – all free of charge.

Business Location Switzerland is a collaborative effort among cantons across Switzerland to support businesses from North America in their European evaluations.

The Bavarian US Offices for Economic Development are the US representative offices for Invest in Bavaria, a division of the German state of Bavaria's Ministry of Economic Affairs. We assist companies worldwide in expanding to Germany's largest and most innovative state and vice-versa. With cross-cultural teams in New York, San Francisco, Boston, and New Haven, we are one of Invest in Bavaria's 26 representative offices globally.

As a Consumer Information Specialist at the Office of Consumer Affairs and Business Regulation, I was responsible for responding to consumer inquiries regarding various laws and consumer protection concerns. I became well versed in topics including but not limited to the Massachusetts lemon law, the consumer protection act (93a), landlord/tenant rights, shopping rights, identity theft and scams. My duties included:- Responding to calls, emails, and letters from consumers regarding a wide range of issues. - Participating in regular meetings to discuss consumer protection issues and develop responsive initiatives. - Researching consumer protection issues. - Producing Infographics for social media outreach.- Interacting with senior and mid-level government officials. - Assisting with day-to-day functions including but not limited to: daily mail delivery and retrieval, reception desk coverage, and voicemail retrieval. - Assisting with the administration function of the Home Improvement Contractor (HIC) program. - Attending and participating in consumer outreach events and special projects as scheduled.

I created promotional social media posts on Twitter, Facebook, and LinkedIn, wrote copy explaining the benefits of the SmartRecruiters Talent Acquisition Suite for white papers, infographics, and blog posts. I also managed the company Salesforce account, keeping it up to date with customer and lead statuses and information, managed spreadsheets pertaining to event outreach and registration, assisted with the lead generation process, and created marketing emails in Marketo

In Assemblymember Rob Bonta's district office, I worked in constituent services, conducted policy research, assisted with voter registration campaigns, and staffed legislative hearings.