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Milo S. Thomas Email & Phone Number

VP of Customer Engagement and Product Development at Videon
Location: State College, Pennsylvania, United States 10 work roles 2 schools
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Current company
Videon
Role
VP of Customer Engagement and Product Development
Location
State College, Pennsylvania, United States
Company size
81 employees

Who is Milo S. Thomas? Overview

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Quick answer

Milo S. Thomas is listed as VP of Customer Engagement and Product Development at Videon, a company with 81 employees, based in State College, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for Milo S. Thomas.

Milo S. Thomas previously worked as VP of Customer Engagement and Operations at Videon and VP of Customer Operations at Videon. Milo S. Thomas holds Masters Business Administration, Business Administration And Management, General from Penn State University.

Company email context

Email format at Videon

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Videon

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Profile bio

About Milo S. Thomas

Visionary, success-driven, and strategic leader, offering wide-ranging experience and expertise in leading cross-functional teams toward completion of various complex programs across diverse industries. Known as planner and implementer of innovative business solutions and procedures that realign plans, streamline operations, and increase efficiency. Resourceful and dependable in resolving complex organizational challenges; increasing productivity and efficiency; and maintaining high level of customer satisfaction and maximum revenue. Forward-thinking and enthusiastic relationship-builder, competent in establishing partnerships and building positive relationships with the management, clients, colleagues, and all business stakeholders.

Listed skills include Leadership, It Strategy, Customer Relations, Requirements Analysis, and 31 others.

Current workplace

Milo S. Thomas's current company

Company context helps verify the profile and gives searchers a useful next step.

Videon
Videon
VP of Customer Engagement and Product Development
State College, PA, US
Website
videon-central.com
Employees
81
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Company profile
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10 roles

Milo S. Thomas work experience

A career timeline built from the work history available for this profile.

Vp Of Customer Engagement And Product Development

Videon

State College, PA, US

Vp Of Customer Engagement And Operations

Current
Videon

State College, PA, US

Nov 2023 - Present

Vp Of Customer Operations

Videon

State College, PA, US

Customer Experience| Strategic Partnerships| PMO| Technology Deployment| Test Automaton and Quality Assurance

Mar 2023 - Nov 2023

Sr. Director Of Customer Experience And Operations

Videon

State College, PA, US

Sep 2021 - Mar 2023

Director Of Customer Experience

Avail Technologies, Inc.

State College, PA, US

CX leader with extensive project management, account management, and customer success experience in the technology industry.- Leader of Customer Support, Consulting, Training, and Professional Services departments- Department P/L ownership- Implemented VOC analytics (NPS and CSAT)- Management of high visibility strategic client engagements- Business.

Dec 2019 - Aug 2021

Senior Program Manager

Avail Technologies, Inc.

State College, PA, US

Full responsibility and management of all assigned projects and programs. Duties also include developing and managing strategic initiatives, project process initiatives, and Key Performance Indicators. - Manage projects and programs within scope, quality, time, and cost constraints - Primary contact for all major engagements - Developed strategic.

Sep 2016 - Dec 2019

Program Manager

Avail Technologies, Inc.

State College, PA, US

  • Full management oversight for all aspects of technical pre-sales support, project management and multi-contractor delivery team, project delivery, and customer acceptance and satisfaction.
  • Manage project managers and technical leads assigned to programs.
  • Hands-on supervision to a multi-contractor team, responsible for driving productivity efficiencies in key areas of continuous improvement of delivery techniques, implementation of tools, and methods.
  • Constant coordination with customer to relay timely updates on project status, identify and resolve technical issues, and sustain productive working relationships.
  • Close collaboration with customer, contractor, stockholder, and other suppliers in developing and implementing standard processes and procedures.
  • Provision of outstanding customer support that included comprehensive responses to their queries, while ensuring customer satisfaction.
Apr 2012 - Sep 2016

Senior Project Manager | Senior Consultant | Project Manager | Consultant, Cypress

Asg

Naples, Florida, US

  • Utilization of industry expertise in handling resource management across multiple project layers along with implementation of best practices to improve the overall delivery of projects
  • Manage projects with Agile and Water Fall methodologies
  • Manage junior project managers and technical leads assigned to projects
  • International project management, both remote and onsite
  • Efficient management of the initial project discovery and analysis from phases of project definition, initial concept, product development, validation, launch, and audit.
  • Delivery of senior-level presentation on project products including product development and release planning, process definition and improvement, reporting and metrics, and facilitation support.
Apr 2003 - Apr 2012

Mathematics Teacher

Detroit Southwestern High School

Detroit, Michigan, US

- Teach honor Calculus I and Calculus II courses - Teach College preparatory mathematics for underclassmen - Develop curriculum for mathematics courses - Responsible for after-school tutoring program

Sep 2002 - Apr 2003

It Intern

Lincoln Consolidated Schools

US

- Desktop support for staff - Network infrastructure support - Training on new applications - Mobile IT support for remote classes

Apr 2002 - Sep 2002
Team & coworkers

Colleagues at Videon

Other employees you can reach at videon-central.com. View company contacts for 81 employees →

JC Jonathan Carper Jonathan Carper Colleague at Videon Altoona, Pennsylvania, United States, United States View → AA Alexander Anderson Alexander Anderson Colleague at Videon State College, Pennsylvania, United States, United States View → ZW Zachary Whitaker Zachary Whitaker Colleague at Videon State College, Pennsylvania, United States, United States View → KK Kathy Kiefer Kathy Kiefer Colleague at Videon State College, Pennsylvania, United States, United States View → IU Ian Urbanik Ian Urbanik Colleague at Videon State College, Pennsylvania, United States, United States View → ET Emery Tressler Emery Tressler Colleague at Videon Bellefonte, Pennsylvania, United States, United States View → LV Luis Vid Rodriguez Luis Vid Rodriguez Colleague at Videon Querétaro, Querétaro, Mexico, Mexico View → JD Jim Decosmo Jim Decosmo Colleague at Videon State College, Pennsylvania, United States, United States View → YL Yunyun Li Yunyun Li Colleague at Videon State College, Pennsylvania, United States, United States View → JM John Morgan John Morgan Colleague at Videon State College, Pennsylvania, United States, United States View →
2 education records

Milo S. Thomas education

Masters Business Administration, Business Administration And Management, General

Penn State University

Bachelor Of Science, Major In Computer Science, Minor In Mathematics

Eastern Michigan University
FAQ

Frequently asked questions about Milo S. Thomas

Quick answers generated from the profile data available on this page.

What company does Milo S. Thomas work for?

Milo S. Thomas works for Videon.

What is Milo S. Thomas's role at Videon?

Milo S. Thomas is listed as VP of Customer Engagement and Product Development at Videon.

Where is Milo S. Thomas based?

Milo S. Thomas is based in State College, Pennsylvania, United States while working with Videon.

What companies has Milo S. Thomas worked for?

Milo S. Thomas has worked for Videon, Avail Technologies, Inc., Asg, Detroit Southwestern High School, and Lincoln Consolidated Schools.

Who are Milo S. Thomas's colleagues at Videon?

Milo S. Thomas's colleagues at Videon include Jonathan Carper, Alexander Anderson, Zachary Whitaker, Kathy Kiefer, and Ian Urbanik.

How can I contact Milo S. Thomas?

You can use AeroLeads to view verified contact signals for Milo S. Thomas at Videon, including work email, phone, and LinkedIn data when available.

What schools did Milo S. Thomas attend?

Milo S. Thomas holds Masters Business Administration, Business Administration And Management, General from Penn State University.

What skills is Milo S. Thomas known for?

Milo S. Thomas is listed with skills including Leadership, It Strategy, Customer Relations, Requirements Analysis, Rfp, Agile Methodologies, Resource Management, and Healthcare.

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