Luka Milovanovic Email & Phone Number

Serbia

Belgrade, Serbia

Key Responsibilities• Present, promote and sell products/services using solid arguments to existing and prospective customers • Establish, develop and maintain positive business and customer relationships• Achieve agreed sales targets withing schedule • Analyze territory/market’s potential • Supply management with reports on customer needs, interests, problems etc.• Represent the company by gathering clients feedback on company products and services • Gain a deep understanding of customer experience, identify and propose updates to fill the product gaps • Generate new ideas based on research and market trends • With help of sales position understand and identify main product upgrades which new clients are requesting • Be precise, organized and adaptableTasks and obligations • Generating new leads from networking, new and existing clients, cold engaging with potential prospects • Keep track of active leads and constantly update SalesForce with the latest information • Participate in events both online and offline • Build strong relationships • Present company’s products in best manner • Excellent product knowledge • Prepare and create all required documentation (presentations, user guides, sheets etc.) in cooperation with other departments • Research and analyze • Follow industry trends, propose and present product improvements• Keep track and product upgrade timeline (updates, features, new partners)

Belgrade, Serbia

Belgrade, Serbia

As an Account Manager in the Forex industry, I am responsible for managing and developing relationships with clients to ensure their satisfaction and ongoing business. I leverage my expertise and knowledge of the Forex market to provide exceptional service and solutions to meet their financial goals.My experience includes:Building and maintaining relationships with clients, working closely with them to understand their investment needs and objectives.Developing and implementing strategic account plans to achieve business goals and objectives, and tracking progress against established metrics.Collaborating with cross-functional teams, including sales, compliance, and operations, to deliver a seamless customer experience.Conducting regular business reviews with clients, providing insights, and identifying opportunities for growth and expansion.Acting as a liaison between clients and internal teams, ensuring that their needs are understood and met.Keeping up-to-date with the latest industry trends, best practices, and regulations to maintain a competitive edge.Throughout my career, I have achieved a track record of successful account management, resulting in increased revenue, client retention, and customer satisfaction. I possess excellent communication and interpersonal skills, with the ability to effectively present information and respond to questions from clients and colleagues.I have strong analytical and problem-solving skills, able to identify and address issues proactively and find solutions that meet the needs of both the client and the business. I am a self-starter with strong organizational skills, able to manage multiple tasks and priorities in a fast-paced, dynamic environment.

Belgrade, Serbia

As an Account Manager in the Forex industry, I am responsible for managing and developing relationships with clients to ensure their satisfaction and ongoing business. I leverage my expertise and knowledge of the Forex market to provide exceptional service and solutions to meet their financial goals.My experience includes:Building and maintaining relationships with clients, working closely with them to understand their investment needs and objectives.Developing and implementing strategic account plans to achieve business goals and objectives, and tracking progress against established metrics.Collaborating with cross-functional teams, including sales, compliance, and operations, to deliver a seamless customer experience.Conducting regular business reviews with clients, providing insights, and identifying opportunities for growth and expansion.Acting as a liaison between clients and internal teams, ensuring that their needs are understood and met.Keeping up-to-date with the latest industry trends, best practices, and regulations to maintain a competitive edge.Throughout my career, I have achieved a track record of successful account management, resulting in increased revenue, client retention, and customer satisfaction. I possess excellent communication and interpersonal skills, with the ability to effectively present information and respond to questions from clients and colleagues.I have strong analytical and problem-solving skills, able to identify and address issues proactively and find solutions that meet the needs of both the client and the business. I am a self-starter with strong organizational skills, able to manage multiple tasks and priorities in a fast-paced, dynamic environment.

Niš, Centralna Srbija, Serbia

As a Real Estate Agent, I am responsible for providing expert advice and guidance to clients on buying, selling, and renting properties. I leverage my in-depth knowledge of the real estate market to help clients achieve their goals and make informed decisions.My experience includes:Building and maintaining relationships with clients, providing exceptional customer service and ensuring their satisfaction throughout the buying, selling, or renting process.Developing and implementing effective marketing strategies to promote properties and attract potential clients.Conducting property showings, open houses, and inspections to showcase properties and identify potential issues.Conducting market research and analysis to identify trends, opportunities, and challenges in the real estate market.Negotiating and closing deals on behalf of clients, ensuring that their interests are represented and protected.Keeping up-to-date with the latest industry regulations, trends, and best practices.Throughout my career, I have achieved a track record of successful sales and customer satisfaction, resulting in repeat business and referrals from satisfied clients. I have strong networking and relationship-building skills, and I am able to build trust and rapport with clients, colleagues.I possess excellent communication and interpersonal skills, with the ability to effectively present information and respond to questions from clients and colleagues. I have strong negotiation skills, and I am able to close deals while ensuring that the interests of all parties are represented and protected.I am a self-starter with strong organizational skills, able to manage multiple tasks and priorities in a fast-paced, dynamic environment.

Niš, Centralna Srbija, Serbia

As a Telemarketing Representative in the Natural Product Industry, I am responsible for promoting and selling our products to potential customers over the phone. I leverage my in-depth knowledge of our natural products to educate and inform customers about the benefits of our products.My experience includes:Making outbound calls to potential customers, introducing our products, and promoting their benefits.Building and maintaining relationships with customers, providing exceptional customer service, and ensuring their satisfaction with our products.Managing and maintaining accurate customer records in our CRM system.Collaborating with cross-functional teams, including sales, marketing, and customer support, to deliver a seamless customer experience.Keeping up-to-date with the latest industry trends and product knowledge to maintain a competitive edge.

Prokuplje, Centralna Srbija, Serbia

Supervision and coordination of the other employees working in a bar. Ensuring that beverages are stored properly, enforcing safety regulations, and maintaining supplies. I was also included in marketing promotions, plus helping with organization of private events in restaurant.

My first full time job. Interacting with customers, taking orders and serving food and beverages.

Belgrade, Centralna Srbija, Serbia

Working part/time during summer holiday. Answering on customer queries via live chat and emailing system. Helping customers to solve problems. Contacting customers to inform them about new promotions, bonuses and changes in Terms and Conditions. Giving insights on latest news related to industry to customers.