【Mission】Facilitating language learning by more attentive, comfortable, engaging and effective reading.【Business Acumen】1. Participate in business model design by leveraging technology and driving digital innovation in a niche market;2. Align strategic product key differentiators with business goals;3. Enpower online marketing and customer acquisition channels by integration of social media technology;4. Leverage big data technology for business strategic positioning;5. Guide the integration of AI technology into product strategy and bring extraodinary user experience;6. Own the IT budget and operation efficiency【Team】1. Technical team recruiting and culture building;2. Skill development and role shadowing;【Technical Execution】1. Ensuring the product delivery efficiency;2. Owning the product service avalibility and online customer service process;3. Ensuring the hardware OEM quality and efficiency;

【Product Design and Delivery】1. Owning the strategic product design and delivery process;2. Ensuring the corporate business strategy alignment.3. Leading the development team to meet the delivery targets.4. Overseeing research and development for better customer experience and business operation efficiency.5. Owning integration of big data technology for student performance analysis and teaching strategy development.【 Product Marketing 】1. Investigation on online education business market, competitors and pain points for user attracting and retaining;2. Working with sales team to set up user retaining goals and plans; 3. Responsible for user growth strategy, opportunity-to-sell SOP and user data analysis. 4. Constantly improving user retaining ratio from different customer pulling channels；5. Responsible for user incentive programs, constantly improving active user rate, referral rate and other major user growth indicators;6. Responsible for driving target user awareness through various online channels with solid media content;7. Responsible for the design, pilot run and scaling for new customer pulling channels;8. Responsible for customer service process and operation, following up user feedback and constantly improving the product user experience.【Achievement】1. Promoted to from manager to director in 2018. 2. 5M to 60M annual revenue growth from 2017 to 20193. 15% to 30% user retaining rate growth from 2017 to 20184. 15% to 25% user referral rate growth from 2017 to 2018

Leading the product development and operation team for corporate digital tramsformation initiatives with a few significant digital products go-live and ramping up to over 1,000 complexes and neighbourhood, covering 30,000 staffs and 1,700,000 customers in 2017. Those initiatives enabled the business scaling up largely and having 33% market growth country-wide at the end of the year.

Playing 2 different roles at the same time:【Application Portfolio Owner】Same role and responsibility as the previous one.【IT Globle Resource Manager】1. Manage the China application team as a global IT consulting center for various business lines.2. Build up the community and center of excellence and foster the technical talent pool in China.3. Participate in corporate IT global resouces strategy planning.4. IT skill pipeline development and resource strategy execution.5. IT Budget management and control.6. IT resource transformation and transition project & program management.

1. Work as a product manager with global technical team for the application portfolio delivery. The application portfolio supports E2E IBM Learning business process which brings $50M+ annual revenue.2. Work with the operation team for the application life cycle management, including application change management, application healthcheck, data security, IT compliance and application sunset. 3. Work with the business team to track the business measurements ( budget, revenue, cost, resource plan) on application services.4. Work with business team to identifies new oppotunities and service requirements for the application portfolio.5. To specify all required security controls for handling any ongoing application security management during the application lifecycle. 6. To ensure functionality and reliability compliance, for monitoring SLAs (Service Level Agreements) and application performance, and to manage application budgets.7. Accountable for critical issue / Troubled Application Management Service Quality and drive improvement plans on E2E Application Management Process.

1. User requirement collection and analyizing.2. IT consulting and project management for financial operation transformation.3. As a focal in coorporate IT initiative for buisness process change.4. User training and advocate.

1. Gathering user requirements for business process changes, system improvements, performancetuning, and issue resolution.2. Developing system change plans and technical specifications.3. Performing coding and unit testing through the software delivery process.

1. Responsible for user requirement collection and analyizing;2. Worked as Financial Management System subject matter expertise and business transformation consultant to bridging IT and business teams.3. Responsible for Financial Management System transformation project management;4. Worked as a focal in coorporate initiative for Financial Management System and buisness process change.Promoted to Officer in 2008.

1. Read business and technical requirement for the global financial managment system.2. Coding.3. Unit testing.Promoted to Senior Programmer in 2006