With a focus on IT business analysis and project management, my role as a Business Analyst at Jacobs centers on enhancing workflows and systems. My expertise in Scrum principles supports my ability to oversee the lifecycle of federal government contract requirements, ensuring compliance and effective communication. Skilled in quality assurance, I lead user acceptance testing to uphold high standards for platform releases.At Jacobs, my approach has always been about improvement and efficiency. By addressing over 7,800 user-submitted tickets and initiating automation that cut manual effort substantially, I demonstrate my dedication to user experience and operational excellence. My goal is to continue contributing to our team with innovative solutions that resonate with our organization's values, fostering an environment where diverse perspectives drive success.