Milton Ito Email & Phone Number

London, United Kingdom

As a sales assistant for The Kooples, my main duties are:- Delivering an exceptional costumer service. - Have a great product knowledge and represent the brand at all the time.- Be able to drive sales and exceed the daily and monthly targets.- Change and create Visual Merchandising.- Receive and process stock.- Increase and maintain the costumers database.- Make sure the shop floor looks the best at all the times.

London, United Kingdom

While working for Topshop Boutique, I worked part time at Sushi Samba. Working side by side with the General manager, I was in charge of a team of 8 hostesses. My main duties was:- Greeting guests with professionalism and make them feel welcoming.- Monitoring the open dining section of the restaurant and bar for free tables.- Estimating waiting time for Guests.- Monitoring Guests waiting list.- Ensuring that the needs of the guests are met.

London, United Kingdom

At Topshop Boutique / Edited, I offered one-to-one personal customer service, as well looking after celebrities shoppers, and assisting Topshop personal shoppers whatever they need. My main duties was: - Identify costumer’s needs. - Responsible for building a client base of loyal shoppers who make frequent purchases. - Craft a shopping experience for customers which is easy, inspiring and productive, using a variety of communications methods.- Assisting fashion show producer for the “London Fashion Week”. - Deal with payments, cash handling. - Ensure the floor at high standards.

London, United Kingdom

As a company trainer I was responsible for:- Training new staff who joined Tragus Group making sure that they provide a great service for Guests and the Company, following the company and the House rules and couching on a daily bases. - Supporting Managers during the shifts to make sure the service run smoothly. - Acting Floor Manager in the manager absence.

London, United Kingdom

Started as a Waiter after all hard work and dedication I was promoted as a Supervisor not long after manager on duty, where I was responsible for: - Organizing stock and equipment, ordering supplies and overseeing building maintenance, cleanliness and security.- Planning and working to budgets, maximizing profits and achieving sales targets set by head office, controlling takings in the restaurant, administering payrolls, etc.- Recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling.- Working to ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations.- Ensuring high standards of customer service are maintained.- Handling customer complaints and queries.- Preparing reports and other performance analysis documentation.- Reporting to and attending regular meetings with area managers or head office. - Establishing relationships with the local community and undertaking activities which comply with the company’s corporate social responsibility programs.

Tokyo, Japan

USEN GROUP a cable music broadcasting business, has contributed to the development of music culture within Japan. Main duties were: - Coordination of programming for “Z-11” Brazilian Radio Station. - Translation between English, Spanish, Portuguese and Japanese. - Customer Service and liaison. - General administration and finance.

Tokyo, Japan

As a Sales Assistant my main duties was:- To look after costumers. - Make sure the shop looks its best. - Advice costumes on styles and personal shopping. - Support the managers with daily tasks. - Help window dressers whatever help was needed.- Assist and help Visual Merchandisers.

Tokyo, Japan

A Multilingual Tele Marketing Company, who worked for “USEN” (the above organisation). Tele-marketing and customer liaison, general administration, translation between Spanish, Portuguese, English and Japanese.

Tokyo, Japan

“News Net" was a Marketing Research organisation in Tokyo who interviewed foreigners living in Tokyo. My main duties were: - Secretarial and administrative support to the Executive Director. - Translation and interpretation between English, Spanish and Portuguese. - Coordinating meetings, researching and developing the management system. - Provide reliable, accurate and efficient executive assistance to the Director.

Tokyo, Japan

“Las Chicas” and its multicultural staff unveil an exquisite dining experience with a huge selection of international food. Worked as a Receptionist on weekends and holidays between jobs. Main duties included: - Escorting guests to a suitable table and to other parts of the building such as the conference or private dining rooms.- Answering telephone calls, ensuring all enquiries were dealt with in a courteous and accommodating manner. - Taking bookings over the phone using their system

Fashion Merchandising & Styling

Communication, Journalism, And Related Programs