Milton Mcintosh

Milton Mcintosh Email and Phone Number

IT Security Professional @ Wells Fargo
Milton Mcintosh's Location
Concord, North Carolina, United States, United States
Milton Mcintosh's Contact Details

Milton Mcintosh work email

Milton Mcintosh personal email

n/a
About Milton Mcintosh

Distinguished technical career leading the planning, staffing, budgeting, technology and operations of organizations throughout the U.S. and abroad. Expert in cross-functional team building and leadership, multi-cultural communications, change management, organization development and quality/performance improvement

Milton Mcintosh's Current Company Details
Wells Fargo

Wells Fargo

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IT Security Professional
Milton Mcintosh Work Experience Details
  • Wells Fargo
    Information Security Analyst 3
    Wells Fargo May 2019 - Present
    San Francisco, California, Us
    Preform Web Filtering for the Cloud Access Security Monitoring Team Documenting procedures for best practices and policiesUnderstanding of client side browser and porxy settingsUnderstanding of SaaS applications
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  • Wells Fargo
    Information Security Analyst 2
    Wells Fargo Feb 2016 - May 2019
    San Francisco, California, Us
    Worked in the Cyber Threat Fusion Center monitoring and remediating security threats such as DDos Attacks, Email Campaigns, Malware issues Pulled and customize data key information reports from Splunk. Monitor email threats using FireEye software. Monitor URL's using Blue CoatsSupports audit and compliance activity by performing inventories of keying components and gathering material for auditors Remediate security folders on the network using Citrix VDI security connection using PowerShell scripts that connect to Windows 2008 / 2012 ServersProvides project support to new applications development and implementationInstall / remove security keys using Attachmate Mainframe softwareUpdating and enforcing security policies, dealing with encryption and key protection
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  • Citco Corporate And Trust
    It Support Administrator & Service Desk Supervisor
    Citco Corporate And Trust Nov 2014 - Dec 2015
    Grand Cayman, Cayman Islands, Ky
    Supervised a service desk that supports over 5,000 people world wideSupported and supervise a local IT staff that works with over 300 people in the Charlotte NC officeProvided Level 2 support with Active Directory, following up with local IT staff to make sure all service desk tickets are completed in a timely matterMet with IT Senior Management concerning Service Level Agreements and the implementation of new technology Supported and administrate the business continuity plan that enables Citco Charlotte employees to connect to Citco network to support business clients around the world regardless of weather conditionsAssist Operations team with disaster recovery and testing for the Charlotte officeWorked with Network / Operations group to migrating over 300 users to virtual desktopsResponsible for over $2,000,000 dollars of IT equipment in the Charlotte office (Laptops, Desktops, Printers, Server, Cell Phones, Video Conference Equiptment, Switches and Routers)
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  • Truehomes
    Network Administrator
    Truehomes Jul 2014 - Nov 2014
    Supported MS Exchange 2010, MS SharePoint 2013, Active Directory, and Office 365 Responsible for the management and maintenance of both the software and hardware infrastructure for TrueHomes Assisted Network Engineer with LAN support for network connectivity Assisted CIO with IT budget and provided forecast on future IT needs, ordered IT equipment as neededProvided Level 1 & Level 2 Helpdesk support, completing break fixes on Dell laptops (Windows 7) and desktops, HP Printers and Blackberry, iPhone and Android cell phonesMaintained VMware for the Windows 2008 servers on the network
  • Ross Stores, Inc.
    Senior Desktop Analyst
    Ross Stores, Inc. Jan 2014 - Aug 2014
    Dublin, Ca, Us
    Provided Exchange 2010 support to 4000 end-users through the US, adding and removing mailboxes, removing .pst files from laptops and desktops to our Symantec Enterprise Vault Server and manage access permission from the Exchange console Provided support to the Level 1 Helpdesk, completing break fixes on Dell laptops (Windows 7) and desktops, HP Printers and Blackberry, iPhone and Android cell phones Add and remove end-users from Active Directory, provide permission to specific files for end-users on the networkSetup iPad’s, and Samsung Galaxy Tablets for senior managementManaged IT inventory for the Rock Hill and FT. Mill, SC locationsMonitored Network routers, servers, UPS’s and switches for alarmsSetup and deploy Cisco 2600 routers on the Ross network
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  • Mitsubishi
    It Helpdesk & Asset Management Supervisor
    Mitsubishi Nov 2011 - Dec 2013
    Provided resolution for technical problems and provides customer service and technical knowledge to resolve issues surrounding installation, usage, and training on software and/or hardwareProvided Level 1 Microsoft Exchange Administrator support for (mobile devices, mailboxes, and migrating mailboxes from Lotus Note to Outlook 2010 & MS Office 365)Managed MNES IT helpdesk support ticketing systems (Kayako). Timely resolution of issues trending management, and ensures IT service level agreement are metEnsured IT assets are entered and properly accounted in the IT asset management software (WASP). This role could be expanded to include corporate assets- depending on MNES Accounting directionManaged a 2 person Helpdesk staff that supported over 150 end-users throughout the US and JapanAdded and removed end-users to Active Directory
  • Shaw Group
    Desktop Support Specialist
    Shaw Group Jan 2011 - Nov 2011
    Provided end-user support for cell phones, laptops, desktops, scanners, and printers for up to 1600 people in the Charlotte NC officeTested and supported all software that was used in the company (Microsoft Office, Adobe Suites, Symantec Backup and Antivirus)Completed 7 to 10 IT tickets a day. Provided daily updated in the company’s IT ticketing systemProvided Active Directory folder support
  • General Dynamics
    Transition Support Engineer
    General Dynamics Oct 2008 - Apr 2009
    Reston, Virginia, Us
    Responsible for training government contract personnel in using IT video monitoring software for the US Army Special Forces, FBI, and SWAT Teams all over the United StatesWorked on a six person Project Management team that assisted Network Engineers in setting up Cisco 6500 and 48 port switches, SQL Databases, Unix Servers, Windows Server 2003 & 2008, Windows Vista & XP, Fiber Patch Panels, AMX Touch Screen controls, Cameras, VBRICK video encoders and Adobe Creative Suite 4 for video records and playbacksResponsible for setting up Multi-Protocol Label Switching (MPLS) to migrate servers from one location to another using IPv6 and completed open trouble tickets after government acceptance testing was competedMigrated hundreds of government employees from Windows XP to Windows VistaProvided detailed updates to upper management concerning project goals and any changes to the due datesSetup Altiris solutions on Dell servers and Dell desktop workstations before leaving each location Assisted in setting up and troubleshooting Cisco ASA 5500 firewall, adding / removing users and monitoring traffic in the firewall Communicated with outside vendors for pricing and support concerning hardware and software
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  • Baja Broadband
    Network Analyst
    Baja Broadband Jun 2007 - Oct 2008
    Madison, Wisconsin, Us
    Implements and maintains the physical technology infrastructure, including technology planning and deployment, systems management, and integration testingMonitor, troubleshoots, and maintains network (LAN, WAN and wireless) hubs, firewalls and routers (Cisco ASA 5500 Firewall), (Cisco 2600 series routers)Responsible for establishing network users, user environments, directories, and security for networks being installed Responsible for adding and removing individuals/computers from Active Directory structureInstall and maintain network servers, operating systems, hubs, routers, bridges, switches, and other network equipmentMonitor and keep anti-virus software programs up to dateMakes recommendations to management on all matters related to information technologyAssisted in the setup and support of 8 Cisco Virtual Private Network (VPN) tunnels within the US, adding and removing users from the VPN, running trace routes to find connection failuresReview and analyze the status of our customers’ phone, data and video service performance via diagnostic tools and take corrective steps or recommend solutions to resolve the issuesUtilize the company-ticketing tool for all customer issues and all network activity
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  • Telesource
    Network Engineer
    Telesource Feb 2007 - May 2007
    Provided technical support for vendors to setup Cisco Routers for all cash registers to communicate to the main networkProcessed and completed Phone and DSL Trouble Tickets for 230 Cato Fashion Stores through the U.SProvided Tier 3 IT Support for Cato’s Corporate IT Department and Network Operations Group

Milton Mcintosh Skills

Information Security Cryptography Cyber Security Splunk Mainframe Powershell Security Policy Venafi Ssl Certificate Technical Support Networking Citrix Xendesktop Windows Server Servers Hardware Active Directory Vpn Microsoft Office Disaster Recovery Troubleshooting Cisco Technologies Windows 7 Information Technology Adobe Creative Suite Voip Blackberry Enterprise Server Cloud Computing Microsoft Exchange Vmware Virtual Private Network Computer Hardware Service Level Agreements Ola Symantec Security Security Network Administration Sharepoint Management Tanium Agile Methodologies Ssl Certificates Fireeye Wireshark Bluecoats Firewalls Avg

Milton Mcintosh Education Details

  • Rowan-Cabarrus Community College
    Rowan-Cabarrus Community College
    Information Technology
  • Sans Technology Institute
    Sans Technology Institute
    And Threat Hunting

Frequently Asked Questions about Milton Mcintosh

What company does Milton Mcintosh work for?

Milton Mcintosh works for Wells Fargo

What is Milton Mcintosh's role at the current company?

Milton Mcintosh's current role is IT Security Professional.

What is Milton Mcintosh's email address?

Milton Mcintosh's email address is mi****@****rgo.com

What is Milton Mcintosh's direct phone number?

Milton Mcintosh's direct phone number is +170459*****

What schools did Milton Mcintosh attend?

Milton Mcintosh attended Rowan-Cabarrus Community College, Sans Technology Institute.

What skills is Milton Mcintosh known for?

Milton Mcintosh has skills like Information Security, Cryptography, Cyber Security, Splunk, Mainframe, Powershell, Security Policy, Venafi Ssl Certificate, Technical Support, Networking, Citrix Xendesktop, Windows Server.

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