Co-Chair, Black Insurance Professional Network
Current
Aug 2024 - Present
AeroLeads people directory · profile
Milton Jackson Email & Phone Number
Head of Customer Growth & ERG Leader at The Hartford. UX/CX/Design Executive.
at
The Hartford
1 work email found
@thehartford.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Customer Growth & ERG Leader at The Hartford. UX/CX/Design Executive.
Location
Bethany, Connecticut, United States
Company size
Who is Milton Jackson? Overview
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Quick answer
Milton Jackson is listed as Head of Customer Growth & ERG Leader at The Hartford. UX/CX/Design Executive. at The Hartford, a with 10 employees, based in Bethany, Connecticut, United States. AeroLeads shows a work email signal at thehartford.com and a matched LinkedIn profile for Milton Jackson.
Milton Jackson previously worked as Co-Chair, Black Insurance Professional Network at The Hartford and VP & Head of Customer Growth at The Hartford. Milton Jackson holds Master Of Technology (M.Tech.), Technology Entrepreneurship from University Of Maryland - A. James Clark School Of Engineering.
Company email context
Email format at The Hartford
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{first}.{last}@thehartford.com
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AeroLeads found 1 current-domain work email signal for Milton Jackson. Compare company email patterns before reaching out.
Profile bio
About Milton Jackson
I am an experienced CX, digital user experience and product design professional with 20+ years spent across various industries. In my career, I have designed, built solutions and led successful teams for iconic brands such as Disney, ESPN, Travelers Insurance, Carrier, OTIS Elevator, Universal Records, The Hartford, Bank of America and more.I’m also an entrepreneur and founder of PicSpotr, a software platform designed to help other photographers grow and manage their small business and Tenth & 10, an organization focused on creating educational opportunities for designers of color. PicSpotr was acquired in fall of 2022 by CloudSpot Inc.
Listed skills include Web Design, Adobe Creative Suite, Social Media, Web Development, and 23 others.
Current workplace
Milton Jackson's current company
Company context helps verify the profile and gives searchers a useful next step.
The Hartford
21 roles
Milton Jackson work experience
A career timeline built from the work history available for this profile.
Vp & Head Of Customer Growth
CurrentLeading The Hartford’s customer & market research, enterprise customer experience/voice of customer and customer loyalty, value and retention teams.
Sep 2023 - Present
2Nd Vice President & Member Of The Board
CurrentElected member of the board focused on member management, operational efficiency, organizational strategy and fundraising.
Sep 2024 - Present
Director, Digital Fundraising
Mar 2023 - Sep 2024
Advisory Board Member, College Of Business
Nov 2021 - Jul 2024
Svp & Executive Director Of Experience Design (Xd)
Led Bank of America's Experience Design organization for Wealth (Merrill Lynch & Private Bank), Financial Wellness, Rewards & Deals and Retirement. I led a large team of designers who are empowering our banking and investment clients across the financial spectrum to define financial goals, track investment strategies, plan for retirement and take advantage of benefits and offers personalized for them. We leveraged XD research, voice of customer, customer data and analytics to design digital experiences that enable digital adoption and drive new product engagement.
Apr 2022 - Jul 2023
Founder & Photographer (Acquired By Cloudspot)
Picspotr
Managed all aspects of operations including marketing, customer acquisition, user experience, product design, and development. Partner with lead developer and designer to define the product roadmap based on customer requirements, testing, and feedback.PicSpotr was a product of PicSpotr LLC, a Black-owned, purpose-driven photography software development company. PicSpotr was acquired by CloudSpot Inc.
Feb 2014 - Jun 2023
Avp, Head Of Digital Design And Ux
As the company's most senior user experience and digital design leader, I am responsible for design and UX execution across the company's entire digital portfolio. Currently managing a growing team of 20+ creatives, including user experience, product/visual designers, copywriters and usability engineers, executing across lines of business.
Jun 2020 - Mar 2022
Director, User Experience (Ux) Design
At The Hartford, I help to lead user experience strategy, design and execution across the enterprise but also with particular focus on our Group Benefits organization. As a leader, I evangelize a foundational user experience discovery & research process, identify gaps, manage and mentor junior designers, provide design insight and critiques on some of our most critical public-facing digital experiences. As a designer, I help to execute an experience design process to identify customer/user challenges and leverage partnerships to ideate, conceptualize and deliver pragmatic and validated solutions.
Jan 2018 - Jun 2020
Senior Ui/Ux Designer
Utilizing user-centered design and design thinking processes to innovate new products, processes, and services. Lead teams to identify customer pain points and drive solutions. Design and build prototypes and minimally viable products for the purpose of gaining insights and iterating for user delight with a focus on the aerospace, industrial, controls and security sectors.
Feb 2016 - Jan 2018
Founder, Lead Designer + Photographer
Milton Jackson Creative
Coordinate web design and development for over 35 small businesses and non-profit organizations. Design and develop dynamic web applications as well content-enabled solutions. Manage various design contractors and interns developing custom, public-facing marketing content for various initiatives.
Nov 2005 - Mar 2017
Application Development Manager & Tech Lead, Travelers.Com
Manage end-to-end development (UI, App Dev + QA) and SDLC of a fully responsive Travelers.com redesign using agile methodologies. Oversee the development of digital marketing microsites and initiatives. Manage six user interface, three content management, four application developers and three QA testers.
Jan 2014 - Feb 2016
Senior Designer, Watchespn & Espn.Com
Responsible for driving UI/UX design for ESPN.com, ESPNFC.com, and ESPNDeportes. Provide design and front-end development for WatchESPN.com, WatchESPN mobile and connected platforms. Lead design for the WatchESPN Live Toolbar and Facebook Open Graph integrations.Previous roles:Designer II, Sept 2011 - July 2012Designer I, Feb 2010 - Sept 2011Front-end Designer and Developer (Contract), Sept 2008 - October 2009
Sep 2008 - Jan 2014
Designer Ii
Sep 2011 - Jul 2012
Designer I
Feb 2010 - Sep 2011
Designer And Ui Developer (Contract)
Sep 2008 - Oct 2009
Adjunct Instructor
Taught foundations of public speaking, interpersonal communication and personal branding. Coordinated instruction material and syllabi for 6-week intensive public speaking course for incoming freshman.
Jun 2008 - Aug 2012
Area Coordinator
Apr 2007 - May 2008
Residence Hall Director
Nov 2005 - May 2007
Designer And Developer
May 2005 - Nov 2005
Technology Support Specialist
May 2003 - May 2005
Team & coworkers
Colleagues at The Hartford
Other employees you can reach at thehartford.com. View company contacts for 10 employees →
MA
Mike Anderson
Colleague at The HartfordEnfield, Connecticut, United States
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AH
Allison Hoekstra
Colleague at The HartfordCharlotte, North Carolina, United States
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DE
David Eaglesham
Colleague at The HartfordWhite Plains, New York, United States
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RG
Ray Godin
Colleague at The HartfordBoston, Massachusetts, United States
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NC
Noelle Crawford
Colleague at The HartfordGreater Hartford, United States
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WC
William Campion
Colleague at The HartfordBristol, Connecticut, United States
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DR
Delia R.
Colleague at The HartfordUnited States
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MH
Marcellia Hill
Colleague at The HartfordUnited States
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JA
Justin Augustyn
Colleague at The HartfordDowningtown, Pennsylvania, United States
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EG
Emma Goldman
Colleague at The HartfordGreater Hartford, United States
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Mike Anderson
Colleague at The HartfordEnfield, Connecticut, United States
View →
AH
Allison Hoekstra
Colleague at The HartfordCharlotte, North Carolina, United States
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DE
David Eaglesham
Colleague at The HartfordWhite Plains, New York, United States
View →
RG
Ray Godin
Colleague at The HartfordBoston, Massachusetts, United States
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NC
Noelle Crawford
Colleague at The HartfordGreater Hartford, United States
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WC
William Campion
Colleague at The HartfordBristol, Connecticut, United States
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DR
Delia R.
Colleague at The HartfordUnited States
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MH
Marcellia Hill
Colleague at The HartfordUnited States
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JA
Justin Augustyn
Colleague at The HartfordDowningtown, Pennsylvania, United States
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EG
Emma Goldman
Colleague at The HartfordGreater Hartford, United States
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2 education records
Milton Jackson education
Master Of Technology (M.Tech.), Technology Entrepreneurship
University Of Maryland - A. James Clark School Of Engineering
Bachelor Of Arts, History And Social Sciences
Eastern Connecticut State University
FAQ
Frequently asked questions about Milton Jackson
Quick answers generated from the profile data available on this page.
What company does Milton Jackson work for?
Milton Jackson works for The Hartford.
What is Milton Jackson's role at The Hartford?
Milton Jackson is listed as Head of Customer Growth & ERG Leader at The Hartford. UX/CX/Design Executive. at The Hartford.
What is Milton Jackson's email address?
AeroLeads has found 1 work email signal at @thehartford.com for Milton Jackson at The Hartford.
Where is Milton Jackson based?
Milton Jackson is based in Bethany, Connecticut, United States while working with The Hartford.
What companies has Milton Jackson worked for?
Milton Jackson has worked for The Hartford, Jamaican American Connection, Eastern Connecticut State University, Bank Of America, and Picspotr.
Who are Milton Jackson's colleagues at The Hartford?
Milton Jackson's colleagues at The Hartford include Mike Anderson, Allison Hoekstra, David Eaglesham, Ray Godin, and Noelle Crawford.
How can I contact Milton Jackson?
You can use AeroLeads to view verified contact signals for Milton Jackson at The Hartford, including work email, phone, and LinkedIn data when available.
What schools did Milton Jackson attend?
Milton Jackson holds Master Of Technology (M.Tech.), Technology Entrepreneurship from University Of Maryland - A. James Clark School Of Engineering.
What skills is Milton Jackson known for?
Milton Jackson is listed with skills including Web Design, Adobe Creative Suite, Social Media, Web Development, Event Planning, User Experience, Photography, and Public Speaking.
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