Customer Solutions Engineer
Current
Jun 2023 - Present
Who is Milton Thomas Machado Stevenson? Overview
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Milton Thomas Machado Stevenson is listed as Customer Solutions Engineer at Pentera, based in San Diego, California, United States. AeroLeads shows a matched LinkedIn profile for Milton Thomas Machado Stevenson.
Milton Thomas Machado Stevenson previously worked as Product Support Engineer at Teradata and Profesional Operaciones TI at Telefónica Movistar Colombia. Milton Thomas Machado Stevenson holds Systems Engineer from Universidad Nacional Experimental Politécnica De L.
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Pentera
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About Milton Thomas Machado Stevenson
Achievements:Optimized a process by which files are reprocessed, savings hundreds of thousands of dollars yearly.Established an up-time reporting system that automatically sends notifications when key metrics are beyond established failure thresholds, saving hours of manual checking.Saved thousands of dollars monthly by establishing a control mechanism for data flow.Key Technologies: Oracle WebLogic ServerHPE eIUM (enhanced Interactive Unified Mediation)Apache TomcatMicrosoft AzureSymantec Cluster Server 6.x for Unix: Administration FundamentalsAdministration of IBM WebSphere DataPower Gateway V7CSG Intermediate V 7.0.4 7.0.5CSG InterconnectSCL RoamingResponsibilities:Ensure and guarantee the availability of production processes, services, and platforms, according to internal SLAs.Establish and maintain minimum requirements of delivery timelines and quality standards.Guarantee normal operations of service while completing production transitions to new projects and technologies.Confirm cross-platform integration with new projects.Design and guarantee the collection and registration of the metrics required to ensure the availability, timeliness and quality of the information that is delivered through the applications in charge.Define, generate and manage action plans for the optimization of resources and processes, based on statistics and status reports of the platform.Coordinate functional maintenance of managed platforms.Maintain and Manage contracts of IT providers.Supervise support groups of IT operations services.
Listed skills include Desarrollador De Software, Cctv, Linux Desktop, Unix Operating Systems, and 19 others.
Current workplace
Milton Thomas Machado Stevenson's current company
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7 roles
Milton Thomas Machado Stevenson work experience
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Product Support Engineer
- Teradata Product Support Engineers are key members of an expert team of support analysts, focused on delivering a myriad of deep-level technical support related assignments to both internal and external audiences. The.
- Treat every customer professionally and with respect; ensure positive customer experience and satisfaction
- Adhere to Teradata Incident Management Process
- Develop in-depth knowledge of Teradata Client App products
- Work with internal and external customers to deliver technical analysis and solutions for Teradata product issues
- Recreate problems to assist with root cause analysis
Sep 2019 - Jun 2023
Profesional Operaciones Ti
Achievements:Optimized a process by which files are reprocessed, savings hundreds of thousands of dollars yearly.Established an up-time reporting system that automatically sends notifications when key metrics are out of the ordinary, saving hours of manual checking.Saved thousands of dollars monthly by establishing a control mechanism for data flow.Top.
Nov 2014 - Jul 2018
Coordinador De Producción
Telefónica Movistar Venezuela / Production CoordinatorAchievements:Tuned performance of Perl, AWK, sed, and Bash scripts, increasing execution times drastically. Implemented and maintained a process by which services would be automatically restarted upon failure, to restore up-time.Responsibilities:Responsible Care activities in third level escalation on.
Sep 2014 - Nov 2014
Unix Specialist En Huawei Technologies Venezuela
Telefónica Movistar Venezuela / UNIX Specialist in Huawei Technologies (Contractor)Achievements:Consistently exceeded metrics of job performance, as the top performer.Responsibilities:Administration Operating Systems Unix (Solaris, HP-UX), Administration Tuxedo and Weblogic to Continues Monitoring and Business Operations in Production environments, correct.
Oct 2012 - Sep 2014
Seller And Installer Of Cctv And Sales
C&S Perdomo C.A.
Make sales, attracting new customers, installing cameras CCTV, CCTV setup, selling computer equipment, and office supplies
Dec 2011 - Aug 2012
Support, Networking And Telecommunications.
Cva Leander Carnes Y Pescados S.A, Venezuela
Solution to problems in mobile communications, fixed and mobile, plus the configuration via VPN Firewalls Forigate Forigate 300 A and 60. Troubleshooting hardware and software under Ubuntu and Debian (support). Web page management through Jomla (Web master). Virtulizacion, Virtual Private Network (VPN), authentication server, System Administration and.
Aug 2009 - May 2010
1 education record
Milton Thomas Machado Stevenson education
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Universidad Nacional Experimental Politécnica De L
FAQ
Frequently asked questions about Milton Thomas Machado Stevenson
Quick answers generated from the profile data available on this page.
What company does Milton Thomas Machado Stevenson work for?
Milton Thomas Machado Stevenson works for Pentera.
What is Milton Thomas Machado Stevenson's role at Pentera?
Milton Thomas Machado Stevenson is listed as Customer Solutions Engineer at Pentera.
Where is Milton Thomas Machado Stevenson based?
Milton Thomas Machado Stevenson is based in San Diego, California, United States while working with Pentera.
What companies has Milton Thomas Machado Stevenson worked for?
Milton Thomas Machado Stevenson has worked for Pentera, Teradata, Telefónica Movistar Colombia, Telefónica Venezuela, and C&S Perdomo C.A..
How can I contact Milton Thomas Machado Stevenson?
You can use AeroLeads to view verified contact signals for Milton Thomas Machado Stevenson at Pentera, including work email, phone, and LinkedIn data when available.
What schools did Milton Thomas Machado Stevenson attend?
Milton Thomas Machado Stevenson holds Systems Engineer from Universidad Nacional Experimental Politécnica De L.
What skills is Milton Thomas Machado Stevenson known for?
Milton Thomas Machado Stevenson is listed with skills including Desarrollador De Software, Cctv, Linux Desktop, Unix Operating Systems, Javase, Php, Mysql, and Uml.
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