Milton Diaz Email & Phone Number

Vancouver, Bc, Ca

Langley, British Columbia, Canada

• Diagnosed and resolved hardware, software, and operating system issues for end users including Windows Server, MS Exchange, Navision ERP, and Citrix Servers. Provided status updates and reports.• Ensured consistent and dependable connectivity to 4 clients by configuring, monitoring, and maintaining LAN and WAN networks

Colombia

• Implemented BitLocker to encrypt and safeguard the company's information.• Deployed SCCM (System Center Configuration Manager) for managing updates for operating systems, antivirus, and applications, ensuring infrastructure security.

Colombia

• Designed, planned, and led the office relocation and warehouse for 150 workers, including hydraulic, electrical, and CAT 6 structured cabling all completed in a record time of two months ensuring uninterrupted operations.• Managed the IT procurement Process to provide the technology required for the office relocation.

Colombia

• Led the migration from the Lotus Notes platform to Microsoft Exchange in a record time of two months, preserving 10 years of historical data and ensuring operational stability.• Installed and configured networks on Windows 2008 Server, Exchange Server, Citrix, and Terminal Server environments.

Colombia

• Installed, configured, and supported local area network (LAN), wide area network (WAN), and Internet system for 240 employees.• Enhanced system performance by analyzing network traffic and performance metrics via Terminal Service to interconnect subsidiaries with the main office.• Developed multidimensional cubes in Cognos software for management, marketing, and sales reports to make supported decisions.

Diploma Of Education, Computer Science, Applied Data Science Program:

Bachelor'S Degree, Computer Science, Systems Engineer