- Leading a team of more than 100 professionals across domains of solutioning, sales, delivery, support, operations and finance. - I&E ownership of GTS which represents >65% business of IBM Pakistan - Manage C-level relationships with customers - Manage and ensure satisfactory compliance posture - Responsibilities include territory planning, business continuity planning (especially post Covid), HR management, budgeting, customer satisfaction, etc.

- People Management role leading a lean but effective sales team. - Achieved triple digit growth in signings over the 5 years in the role - Responsible for signings, revenue and gross profit for Infrastructure services which includes Resiliency, Networking, Cloud, and Workplace services - Development of strategy and business goals for the line of business in Pakistan. Planning for investments, marketing events and business development. Ensuring healthy pipeline and achievement of USD multi-Million target numbers. - Coaching the sales team enabling motivation and effectiveness. Helping sellers with customer related issues and internal IBM processes.

- End to End owner of the Business Contunuity and Resiliency Services (BCRS) line of Business of IBM in Pakistan and Afghanistan Territory. Responsible for development, signings, Revenue and GP (Gross Profit).- Day to day tasks include pre-sales, end-to-end technical solution design (servers, storage, data networks, data center facilities, replication tools, orchestration procedures, etc), sales, contracting, customer satisfaction, etc.- Develoment of strategy and business goals for the service line in Pakistan. planning for investments, marketing events and business development. Ensuring healthy pipeline and achievement of USD multi-Million target numbers. Enabling the sales and delivery teams in BCRS solutions.- Engaging in direct B2B sales of newlogo customers and upselling existing customers.- Achievements include enhancing IBM market share in the Pakistan Business Continuity market and development of portfolio in terms of assets, customer base, resources and revenue. Was able to close the highest Revenue numbers for the BCRS portfolio in Pakistan to date.

- Integrated Communication Services Leader for Pakistan and Afghanistan Territory - Part of the Global Technology Services division of IBM - Responsible for development, signings, Revenue and GP (Gross Profit) of the following product lines: - Network Integration Services - Converged Communication Services - Networking Strategy and Optimization Services - Mobility and Wireless Services - Responsibilities included pre-sales, end-to-end technical solution design (selection of appropriate partner OEM technology coupled with IBM services) and overall departmental strategy. - Engaging prospective customers to help them optimize and design their data network solution. This includes customer technology education sessions, RFP design, network proposals – solution finalization, contracting, handover to IBM delivery teams for project implementation and ensuring customer satisfaction at project closure. - Close co-ordination with partners (Juniper, Cisco, Brocade, etc) for pipeline generation, opportunity identification, solution designing and deal closures. - Developed deep insight into Cisco, Juniper and Brocade products. Successfully closed multi-million dollar Enterprise and Service Provider deals across Pakistan which included products like - Juniper SRX, EX, SBR, MX, STRM, NSM, SA, etc - Cisco Nexus, Catalysts, CUCM, ASA, ISRs, ASRs, WLC etc - Brocade ADX, MLX, FCX, ICX, etc - Achievements include successfully developing a strong ICS footprint in the Pakistani SP market which was previously non-existent. Over-achieved yearly targets by a substantial margin. Developed new Alliances and enhanced portfolio offerings for the assigned territory.

- Promoted in 2009 to lead the Wimax Core Planning team for Data Core Engineering. - Responsibilities included managing the team, design, planning and roll-out of new services as per requirements of the business unit. - Well versed with WIMAX technologies of Huawei, Alcatel-Lucent and Motorola particularly at the R3 interface and core. - High level expertise on the Juniper E-series platforms along with the SDX provisioning and control systems. Setup and maintained the ERX-705, E320 along with the SRC, VTA and SSportal in the Mobilink Wimax Core.

- Part of the team planning and deploying the Juniper MPLS Core in the Mobilink network to support various services (VAS, IN, IT, etc). Deploying MPLS on 4 major core locations and up to 20 remote POPs. Setting up of L3VPN, L2VPN, RSVP, OSPF and IBGP on CE-PE and E-BGP with external Service Providers. - Looking after the IP/MPLS Core, WIMAX Core and IMS networks. Responsibilities include planning, ordering, network design, network optimization and ensuring smooth execution of new services and features as required by marketing and business divisions. - Worked and gained proficiency on Juniper products like SBR (AAA), SRC, E-series Routers (BRAS), EX-series switches, etc. Also worked on systems like DHCP, DNS, Cache, etc. - Developed in-house solutions for different service requirements decreasing vendor dependency and ensuring substantial revenue savings for the organization. - Planned and conducted IOTs to bring multiple vendor WIMAX ASN-GWs to a unified core. Was the first IOT of it’s kind anywhere in the world where three different ASN-GW vendors were successfully made to inter-operate on the WIMAX R3 interface with the Juniper SBR. - Conducted successful IMS trials with Huawei and NSN. This included the complete process of service selection, network integration, ATP design and implementation.

- Technical Support Role at Digiplus – subsidiary of Soul which operates Australia’s largest independent carrier network. - Dealt with ADSL and landline related issues, using a variety of databases to provision new connections, generate reports and locate faults. - Carried out everyday problem solving tasks by coordinating with different departments of Soul and escalating line faults with carrier. - Was part of the integration process to Soul which included the smooth transition of the timed calls from the Optus network to the Soul network and integration of all the customer accounts to a central Soul database.