Milyda Cass Email & Phone Number

Perrysburg, Ohio, United States

Perrysburg, Ohio, United States

Toledo, Ohio, United States

Implementing and maintaining company company protocols to ensure daily activities Responsible for onboarding new employees as well as maintaining training for current employeesMonitored office expenditures such as office supplies and equipmentPurchase vehicles for the salvage yardScreened and prioritized mail and telephone calls

Oregon, Ohio

• Orientation of newly hired personnel
• Training of current employees
• Demonstrated to each employee how to log in and out for time card purposes
• Responsible for verbal written and texted messages to staff and hotel guests
• Answer all incoming phone calls answering inquiries and providing appropriate information
• Direct incoming phone calls to appropriate personnel

Oregon, Ohio

• Primary Guest Relations Representative, checking travelers into and out of their rooms
• Responsible for cash handling procedures
• Promptly respond to inquiries by phone, email or mail for current or potential guests

Perrysburg, Ohio

• Orientation of newly hired personal
• Training of current employees
• Supervised use of time card machine
• Proper staffing of all shifts, to prevent excess or manpower shortages
• Responsible for verbal written and texted messages to staff and hotel guests
• Answer all incoming phone calls answering inquiries and providing appropriate information

Perrysburg, Ohio

• Attend to guest, checking them into and out of their rooms
• Handle monetary exchanges and distribute the correct amount needed
• Wash, dry and fold all laundry for the day

Oregon, Ohio

• Great guest, check them into and out of their assigned rooms
• Answer any and all questions given by a guest
• Conduct monetary exchanges between guests
• Some night audit work on occasion
• Assisted with organization of the archives

Toledo, Ohio Area

• Cleaned, organized and straightened various hotel rooms

Sandusky, Ohio

• Recorded and adjusted reservations for aspiring customers
• Facilitated conversations with guests concerning their desires and expectations
• Operated front desk and checked guests into their rooms
• Conducted monetary exchanges between guests
• Performed various housekeeping activities

Wilmington, Ohio

• Performed receptionist duties for a world-recognized peace center
• Executed a wide variety of office functions including telephone communication, preparing messages, greeting international visitors, and creating copies
• Developed advanced skills in Excel and enhanced the accuracy of bookstore inventory
• Assisted with organization of the archives

Wilmington, Ohio

• Assisted with administrative duties supporting the work of ten faculty members including creating copies, telephone communication and preparing messages

Swanton Ohio

• Operated register, ensuring monetary accuracy
• Provided customers with orders in a timely manner
• Cleaned tables, floors, bathrooms, machines and counters
• Replenished stock as needed
• Worked in a fast paced environment servicing approximately 40 customers per hour

Bookkeeping Certificate, Accounting Technology/Technician And Bookkeeping, 89.38%

Ba, Business Management

Activities and Societies: WCBA (Wilmington College Business Association) Studied business and hospitality management.

High School, General Studies

Activities and Societies: Band, Spanish Club High school education.